Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy to do Business With

By Rrgreen on 7/20/2018 at 4:52 PM. Helped by ALAN SOLLIS.

Our 2nd time buying from Ultimate Ford. All went smoothly. Great Staff of People(,from Salesperson to Finance). Alan Sollis (Salesperson) has a wonderful personality, Great Professionalism, outstanding listening skills (my husband likes to kid and talk), and above all else patiences. Which means alot to older people. Thank You again for a Very Rewarding Experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and Helpful Sales Team

By Big Dave on 4/20/2018 at 12:32 AM. Helped by Josh Story, Lance Whiteaker, Mr. Spolitte.

My wife and I purchased a new Ford Explorer from Ultimate Ford. Our sales representative, Josh Story, greeted us with a smile and spent some time visiting with us to fully understand our needs. We found Josh to be very pleasant and personable. He asked leading questions and showed good listening skills to narrow our search. We had some interest in both new and used vehicles of different makes. Josh put forth good effort to arrange test drives with vehicles from all three of Ultimate's dealers on campus. We were impressed with his professionalism as he helped us understand the features on each vehicle. He kept us engaged without applying pressure which made for an enjoyable buying experience. There were a few questions for which he didn't know the answer, but he found out within a short time and sent us information and literature. The Explorer was not the first vehicle we drove, but it turned out to be exactly what we were looking for. Ford sales manager Lance Whiteaker also took some time to explain how his team assembles build features to provide customers with the best bang for the buck. Josh Story and the sales team at Ultimate were excellent to work with and I highly recommend them to other buyers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Michelle Wojcik on 11/28/2017 at 3:25 PM. Helped by Chris, and Steve.

Best auto buying experience ever. Very smooth process they worked hard to make my deal work! I would recommend this dealer to anyone!!! Very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best ever car buying experience

By eyecandy11 on 12/5/2014 at 6:01 PM. Helped by Daniel Walton.

Best auto buying experience ever. I was treated with respect ... My sales person listened to me and understood my needs I. I was treated with respect . And I never , at any point, felt pressured into buying . I have been telling all my friends about my new car and the great experience it was to buy from Ultimate Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loved my Ford Escape experience

By hairsdebk on 7/16/2014 at 5:41 PM. Helped by Daniel Walton.

I do not like buying a new car. I like having a new car but not the "stuff" leading up to the purchase. Daniel made the experience easy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Dealership and Employees

By ManRed360 on 5/22/2014 at 12:00 AM. Helped by Daniel Walton.

We had a great buying experience at Ultimate Ford in Mountain Home. Our salesman, Daniel Walton, was very knowledgeable as well as courteous. We special ordered our vehicle and were kept as up to date as possible on when we would receive it. This is about the sixth vehicle we have purchased at this dealership and we will continue to give them our business when it's time to trade in again.

I would recommend this dealer.