Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Dealer and love my Jeep from Ultimate Auto!!

By ATU Baseball Mom on 5/9/2019 at 12:29 AM. Helped by Johnny Miller and Debbie Rainwater.

Awesome experience! Got a great deal! Smooth transaction! Johnny Miller went over everything on the Jeep before we left. Debbie was also very great to work with. Both as a team made the sale an awesome experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Ram 1500

By bip1982 on 3/30/2019 at 12:47 PM. Helped by Johnny Miller and Debbie Rainwater.

Great experience!. Very smooth transaction and an extremely knowledgeable sales consultant, Johnny Miller. Debbie was also very great to work with. Both as a team made the sale and awesome experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Jeep

By Tink Albright on 3/14/2019 at 3:16 PM. Helped by Johnny Miller & Debbie.

We normally have purchased almost all our Vehicles out of town but Ultimate made us the best deal on the Jeep I’ve been wanting. Johnny was great about not being high pressure as well. Debbie in the financing department is awesome. Thanks again to both for making this an super easy transaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales and service!

By dG on 3/5/2019 at 6:42 PM. Helped by Steve at Ford F&I.

Johnny Miller and the entire staff at Ultimate Auto aim to please. Sales, parts and service are top notch. I have purchased at least half a dozen vehicles for my family over recent years. I plan to go back the next time I'm ready to buy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Vehicle purchase

By Ringdean on 2/17/2019 at 11:57 PM. Helped by Alan and Debbie.

Enjoyed my new friendship with Alan and Debbie. Went to dealership with my son not looking for a vehicle. After our meeting they worked an excellent deal on a purchase I’m very happy with. Alan mentioned a soon to be trade in which suited our needs. it was a pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying experience

By VeryPleased on 1/25/2019 at 4:27 PM. Helped by Alan Sollis, Sam McMaster.

Alan and Sam made for a great buying experience. the easiest, quickest and no hassle sales I have ever had. I have purchased 3 new cars in the past 5 years and I can say I am very impressed with the lengths these gentlemen went to assist me on my most recent purchase. Recommend them highly for your next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful local staff make you purchase enjoyable

By Twin Lakes Appraiser on 1/3/2019 at 3:48 PM. Helped by Johnny Miller.

Johnny Miller and staff at Ultimate made the purchase of a 2018 Jeep Wrangler Sahara a pleasurable experience. They aided with the location of the vehicle and kept it on the lot for 2 weeks until i could pick it up for Christmas. I would highly recommend Johnny and the staff at Ultimate for all vehicle purchases

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a vehicle.

By Rouss the Ram truck man on 12/15/2018 at 12:40 AM. Helped by Sam McMaster, Johnny Miller.

Johnny Miller and Sam McMaster are great people to deal with. Honest,fair, and upfront with pricing. You can count on whatever they tell you. I have bought several vehicles there and have always been pleased. Just bought a 2019 Ram Limited and it is the best vehicle I have ever owned. The quality, features, driving dynamics are unbelievable. I have owned 2 Rams before this, and they were both excellent trucks too. However, the 2019 is leap years ahead. Beats Ford and Chevy by leaps and bounds. Used to be a Ford guy and have owned Chevys too, till I drove the first Ram. Within 10 minutes I knew I should have driven one sooner. Ended up trading in a 2 year old Chevy Avalanche on it. It was so much better, that there was no way I could go back to what I was driving. That was 8 years ago and I still feel the same way. Rouss Hill

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Enjoyed our buying experience

By CjT72642 on 11/27/2018 at 6:59 PM. Helped by Johnny.

Johnny was a pleasure to work with in buying our Dodge Grand Caravan. Very patient while we test drove about 8 vehicles and going over the points of each one to narrow the choices down to the one we purchased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By Elesa on 11/27/2018 at 2:50 AM. Helped by Alan Sollis and Debbie in financing.

Courteous and efficient. Pricing was fair at the beginning. Service great even though we arrived an hour before closing and they stayed after hours to get us in our Jeep. Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By East AR Customer on 11/20/2018 at 1:42 AM. Helped by Alan.

I recently purchased a Ram truck from Alan at Ultimate Auto. After several months of looking in person and online, Uktimate was the FIRST dealership who followed up to my inquiry. Alan was very easy to work with and was spot on with any questions I had. We did the deal over the phone (paperwork via mail) and he drove 3 hours to bring the truck to me at night!!! Please do not think twice about using anyone but Ultimate and the top shelf people that work there. G.S.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience!!!

By Jaysa on 10/14/2018 at 7:26 PM. Helped by Alan, Debbie, Steve.

My husband & I bought a truck somewhere else a few months ago and did not have the best experience at all. We decided to give Ultimate a try after a few months of driving through the lots and inquiring about vehicles. Alan was AMAZING!!!! I called him the morning we were planning to buy & he said that he would have the vehicle pulled up for us to look at. We talked once we got there and he helped us get everything we wanted- if he didn't know an answer, he did not hesitate to find out. We had such a great experience with Ultimate & Alan specifically, we decided to trade my husband's truck in the very next day!!! Still yet, another amazing experience. Go to Alan for all of your vehicle buying needs!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Absolute crooks

By Iwasscrewed on 9/20/2018 at 5:44 PM. Helped by Ron.

Tried charging me for repairs that I felt should be covered under warranty. I went for a second opinion and sure enough I was right. They’ve charged me out of pocket in the past and I know I deserve a refund because they didn’t fix the problem. Of course when it comes time to repay the customer they’re nowhere to be found. I’m done with ultimate auto group and after the troubles I’ve had I’m done with the Jeep brand.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff!

By Brad on 8/9/2018 at 12:44 PM. Helped by Alan Solace.

The staff at Ultimate, including Alan and Debbie were great. They worked with me to get a great deal and great finance! I would highly encourage everyone to buy their next vehicle from them!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Best car purchase experience!

By Kmarvin on 8/7/2018 at 2:49 AM. Helped by Alan.

Alan and his team were wonderful. My husband and I agree that this was the most fun and smooth car buying experience we have ever been through! Alan went above beyond by texting photos and keeping me updated. He made sure we were well informed and well taken care of! We will be returning customers!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Helpful and Friendly Staff

By bob r on 8/2/2018 at 8:54 PM. Helped by Allan Sollis, Debbie Rainwater.

Allan Sollis was very friendly and knowledgeable about the vehicle that we purchased. We were from out of town and he made us feel at home and told us about the area, including good places to eat. Debbie Rainwater was also very friendly and made the final purchase go smoothly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Wrangler JL

By Amber Parker on 7/2/2018 at 5:14 AM. Helped by Alan Sollis and Sam McMaster.

I had a great experience with this dealership! They helped me get out of my F150 and into an awesome Jeep Wrangler JL! Thank you Alan Sollis for your time and effort into making this happen for me! He took the time to show me everything about this Jeep and how to use the awesome features it has to offer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommend!!

By Hall123 on 6/30/2018 at 1:52 AM. Helped by Alan Sollis.

Alan Sollis helped us buy the cutest Jeep Renegade today. I love it. He and everyone there was very friendly and helpful. We will definitely keep them in mind when we get ready to do this again. Thank you all!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Painless

By Dodgefan on 6/19/2018 at 7:21 PM. Helped by Steve.

I put off goi g to a dealer longer then I should have. Past experiences just made it going to the dentist more enjoyable. But working with Johnny couldn’t of been easier or more pleasant. He was patient, looked at several vehicles, asked dozen of questions, no pressure at all. Steven in finance was a pleasure to work with as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Shannon77 on 6/19/2018 at 5:37 PM. Helped by Johnnie Miller, Debbie Rainwater.

Johnnie Miller was recommended by a co worker. So I went to the Dodge Dealership and met with him and told him what I was interested in and he took care of me. This was my first time buying a brand new vehicle and the staff there made it painless. Debbie Rainwater and Johnnie Miller are great to work with. I highly recommend purchasing your next vehicle there.

I would recommend this dealer.