Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By suzie_ezell on 8/24/2019 at 11:43 PM.

Quick and easy process. Joseph was great to work with. Great deal on car we purchased and good trade in price. Would recommend for your vehicle purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience...

By Chloe4Wildlife on 8/24/2019 at 6:27 PM.

Manny our salesman made buying our new 4 Runner easy and enjoyable. Very stress free environment and was very helpful and knowledgeable. Great customer service.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service

By CRANESUPRV on 8/24/2019 at 3:14 PM. Helped by Jason.

I had oil change and tires rotated and balanced. Jason handled my paperwork excellent job. Work done promptly and good. I was pleased with everything but the cost. I furnished my own motor oil required for service and had tires rotated and balanced $98 dollars a little much for a loyal customer owner of 2 Toyotas. May influence future purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good employees.Very helpful.

By DRS_BOHANNAN on 8/23/2019 at 5:34 PM. Helped by Marty May.

Marty done everything he could to help me purchase my new car.He was very helpful in showing me how to operate the controls and functions of the car. Marty is tops in my book.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Communication

By rusrob519 on 8/23/2019 at 5:34 PM.

We were met at our vehicle and were guided into a service specialist. This person made us aware what was being performed on our vehicle and approximately how long it would take.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Dwagner on 8/23/2019 at 5:25 PM. Helped by Seth Snyder.

Great having Seth Snyder on our service. He takes great pride in his work. He is very knowledgeable and exuberates confidence - makes it nice to have someone like him on your service team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Delightful service personnel

By Grams on 8/22/2019 at 5:16 PM. Helped by Seth.

From the phone call I made to the cheerful greetings I received when I pulled up....Seth and the other advisors were exceptional in their care of my car and getting me back and forth to work. I would most definitely recommend your new service center personnel!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Very professional and honest. Barry, Alex,Zach and Michael

By 3 on 8/23/2019 at 12:30 AM. Helped by Zach.

Everyone was very helpful.No pressure.Made sure all.of my questions and concerns were answered fully. I have already recommended you to others and will return if I need another vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased with the tech

By dakota on 8/22/2019 at 5:36 PM. Helped by J. Jones.

He explained very well and came to me to advise about another problem later. The whole process went great. Actually I had worked with him the day before with another vehicle and waited on him to work with him again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By Just Me on 8/22/2019 at 4:56 PM.

New Car purchase was easy and quick. Paperwork was prepared when came in and didn’t take up too much of my time. Finance went over details thoroughly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and efficient

By Happy Driver on 8/22/2019 at 4:51 PM. Helped by Bryan Huddleston, Drew Parker.

I have driven (and had serviced) cars purchased from this dealership for several years. Have not been disappointed. I plan to continue to go there as necessary.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Routine service

By WesleyB on 8/22/2019 at 12:04 AM. Helped by Jason Jones.

The service department was backed up when I got there. Jason got me right in got my Oil Change and tire rotation. Very little wait time even though they was very busy. Great Job!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional

By Michael on 8/21/2019 at 7:36 PM.

Very professional and courteous. I believe the car was fairly priced. I appreciated being able to look on the lot myself with out a sales person shadowing over me. Chip was very polite and offered his assistance if i had any questions. So i went back to Toyota and asked for Chip!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Took car in for service after a 10,000 thirty day road trip.

By Myrna on 8/21/2019 at 7:30 PM. Helped by Seth Snyder.

As always, having my Toyota Rav4 serviced at Steve Landers is a good experience. The advisors are very cordial and knowledgeable and helpful in making sure everything is done correctly. .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and very helpful!

By Kacie on 8/21/2019 at 6:17 PM.

I purchased my first ever new vehicle with the help of Eric, he was very helpful and worked hard to help me! I would go back to him for sure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By bdhuddleston on 8/21/2019 at 5:53 PM. Helped by Seth.

Excellent service, wouldn't take my vehicle anywhere else! Great waiting area with big TV, consessions, and drinks. Go see Seth for any service needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent sales experience

By EAGLEATTACK85 on 8/21/2019 at 5:37 PM.

Our salesman, Kenny, was straight forward and got us a great deal considering our situation The sales area and personal were very nice and professional. I highly reccomend Steve Landers Toyota!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast Friendly Service

By Jackie A on 8/21/2019 at 2:55 PM. Helped by Jason Jones.

I drove into the service department to have running boards taken off my vehicle. I did not have an appointment and wanted to wait to have the service done. I was told it may take up to 2 hours. It was done within 45 minutes and was less than the quoted price. Always friendly service and fast! Ask for Jason Jones when you go into the service department. He is the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful,

By LGREESON2008 on 8/19/2019 at 6:31 PM.

I had a wonderful experience with my recent Toyota purchase. Juan Mason helped my family for 3 consecutive days and made the experience as stress free as possible. He was a blessing to us throughout the entire process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By MADISYN.HINDS on 8/19/2019 at 5:39 PM. Helped by Guy named Brian who did financing for me.

Steve Landers Toyota of NWA was so easy and fun to work with. I told them exactly what I wanted and what I was willing to pay and they figured out a financing option that worked best for me. Did all of this via phone/email and showed up to the dealership a few days later and I spent maybe an hour max signing papers and test driving. Such a good first car buying experience.

I would recommend this dealer.