Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.6  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

worth while

By N5UZT on 8/24/2019 at 3:23 PM. Helped by jeremy garland.

Jeremy worked real hard on sale to make it right for me and my wife alice (Jeanne) who the car was for not for me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience i would highly recommend the Dealership

By Greg Calaway on 8/23/2019 at 2:54 PM.

Customer service was OUTSTANDING!!! They even brought the Truck to my office.when i signed the papers there was absolutely no pressure to purchase any additional insurance or warranty

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Rick Caldwell on 8/22/2019 at 6:20 PM. Helped by Heather Alan, Sierra.

My recent visit to Steve Landers Dodge Chrysler could not have been better. The Service Advisor Heather Alan and the service cashier Sierra were excellent. I could not have been more pleased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful customer service by Craig Noteboom

By whtwich on 8/22/2019 at 5:44 PM. Helped by Craig Noteboom.

I've never been more pleased with customer service at any dealership. Craig is an absolute asset to your company. Craig is great about staying in contact with me in regard to further issues and cost with my vehicle needs. Craig is the reason I continue to come for service, specific issues and routine maintenance. Great job!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Repair

By PHILLIP16 on 8/22/2019 at 6:05 PM. Helped by Craig Noteboom.

I took mu 2012 Jeep due to an overheating issue. Craig Noteboom was the service representative. Craig did a great job!! He gave me straight answers as to what needed to be done to fix the problem. While the fix was expensive, Craig explained that 90% of the cost was due to the cost of the computer. landers provided a loaner vehicle as well. The people at the loaner car desk were also very professional and helpful. I generally do not trust car dealerships service departments as they sometimes rip you on labor cost as well as replacement part markups. Landers Jeep is an exception! They (Craig) have always treated me fair. I will continue to use Landers should I have future repair issues involving either of my Jeeps. Phillip Moore

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just what I expected.

By EDD71923 on 8/21/2019 at 12:56 PM.

Great service Just what I expected . This was my first time to buy from Steve Landers, the sales men Justin and Dustin were very knowledgeable of the vehicle I chose and I will choose landers for my next vehicle

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2019 Renegade Trailhawk

By braddenman117 on 8/20/2019 at 3:43 PM. Helped by Quin Brown, Dee Everett.

Team was great with the purchase. They didn't have the vehicle I wanted but a dealer in Conway did. They worked a trade and got it done. Quin Brown was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Steve Landers is where u can take your vehicle and not worry

By DEMETRICEKNOX33 on 8/19/2019 at 4:11 PM.

Steve Landers has a very good service center. I'm not telling you what I heard. I'm telling you from experience. Steve Landers deserves 5 stars from me. They will work with you until you are satisfied. Keep up the good work. Steve Landers also has very friendly staffs and they make sure you are as comfortable as you can be. They make you feel as if you're apart of their team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Off the show room floor 😎

By jenleigh1 on 8/18/2019 at 7:44 PM. Helped by Last name Bunting.

I came just to window shop and check out my options. Upon arrival I was greeted and Sharon cars as well as given options. Upon arrival, I was greeted and shown vehicles and even given options based on my conversation with him.. Before I knew it, I was approved for a vehicle and did not put as much down as I thought I would. And though it did take three hours, I was able to pick my vehicle off the show room floor. Best experience ever.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest car buying experience in my life!

By Aellerbee on 8/16/2019 at 2:55 AM.

My salesman Winston was amazing and made sure my every concern was handled and made the buying experience so easy. No high pressure sale tactics. Very friendly and speedy process

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

heather was great. work was done timely

By Electric1 on 8/15/2019 at 5:42 PM. Helped by Heather in service was great.

best counter person Ive ever dealt with. Heather was very professional. She made it a good experience. I called Roger Cook (high school) so that someone would know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Battery’s and Alternator

By BROTHERTIM23 on 8/14/2019 at 7:05 PM.

Had them replaced. Factory Bad: they simply replaced them at no charge. And Laura was the best of help. Need more like her. Thanks Laura Mullinax

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Problem Solved

By Big T on 8/14/2019 at 3:46 AM.

Last Friday night we saw a truck on line we had to have. Emailed Drew at that time and he called Saturday morning first thing. I told him we planned to come to dealership as soon as I could get some business taken care of. I rushed around and got finished at 10:30 AM and made contact with Drew again to let him know we'd be there in 2 hrs. He said the truck looked great and we were very excited. Upon arriving at the dealership we were greeted with bad news from Drew......the truck we'd driven 2 hours for had sold while we were on our way to get it. Very disappointing especially for my wife. At this point we were ready to leave and go back to the drawing board however Drew was proactive while we were driving to dealership and had a couple options he wanted to present. We ended up working through this bad situation and got a new truck for close to the same price I was going to pay for the used one. At the end of the day the dealership worked everything out for us. Only negative was we didn't get to take our truck home that day but Drew arranged for the truck to be delivered to our home in northern Arkansas. Got it today and the truck is awesome!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ready, Set, Go!

By Commissioner on 8/11/2019 at 11:54 PM.

Was time for new truck , READY, Have business relationship with Mr. Ashlock told him what I needed and how to equip, SET, he called with vehicle trade and new vehicle numbers and picked the truck up, GO! Quick, fair and easy dealing

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A painless transaction

By Mac man on 8/11/2019 at 2:58 AM.

Hassle free I told him what truck I wanted and he made it happen gave me a good price on the truck gave me a good price on my trade in

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Jeep Purchase

By AmandaT on 8/10/2019 at 11:15 PM. Helped by Tyler Green.

I went to see Tyler with the intentions of looking at new Jeeps. He was knowledgeable and patient and I ended up leaving Steve Landers with a new (used) Jeep. I would definitely recommend going to see Tyler if you’re interested in purchasing a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Airbag Recall

By RENAGADE3 on 8/8/2019 at 8:42 PM. Helped by Heather Allen - Service.

Heather Allen was big help getting my Dodge Challenger lined out for factory airbag recall service - Heather was friendly, courteous & easy to work with making service call a pleasure

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review of Buying Experience

By Not Today on 8/7/2019 at 9:07 PM.

Excellent professional service from Tena Coleman. Not only was she knowledgeable of the vehicle she sold me, but was extremely helpful in making suggestions about the vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal and didn't take all day!

By Mike from Hot Springs on 8/7/2019 at 6:09 PM. Helped by Mike Martendale.

Went in pretty much knowing what I wanted. Mike Martendale helped me and did a great job of getting me to the right vehicle and the right deal. Lander's made sure I was happy with what I was getting. This is my second car from them in 3 years, and I'll be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied

By Teri on 8/7/2019 at 5:55 PM. Helped by Chris Lawhon.

I had an appointment for an oil change at 5:00 pm. They had me in and out in a short time period. I am pleased

I would recommend this dealer.