Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Friendly

By bottfield2003 on 8/17/2019 at 10:26 AM.

Fast and friendly service. My car was ready much sooner than I expected it to be. Process was simple for dropping off and picking up my car.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Scheduled oil change tire rotation,

By brennantree on 8/16/2019 at 6:31 PM. Helped by Ike Bibas.

Schicker called with reminder, all went perfectly, people courteous, and very professional attitude. Very friendly personnel, have always had good experiences have referred many people because of this type of service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The truck we wanted ..

By BK223 on 8/16/2019 at 5:16 PM.

We'd been shopping around for a couple of weeks and finally found the right truck for us at Schicker. Travis and the team were easy to work with and we moved the process quickly. #Love The Truck!!

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
3   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Taking off time from work for recall

By Pamelascott.johnson on 8/15/2019 at 7:45 PM.

When you have a recall that needs to be dealt with, the dealership should be accommodating to the car owner. I should not have been without transportation for 6 hours, our have to take off work to get my car fixed on an error on your part.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Marcbr on 8/15/2019 at 2:32 PM.

Very patient and helpful with my wife and kids on picking out a vehicle that fit our family's needs. The waiting Room even has fountain soda and refreshments to drink during your visit

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super fast, straight to the point!

By JMBREEVES on 8/15/2019 at 3:26 AM. Helped by Ike.

Recommended by a friend, great service, didn’t try selling me something I didn’t need or want. Fast deal. Just what I was looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trusted Service

By nuqwnd on 8/14/2019 at 4:26 PM.

I've been using this location throughout owner changes and they have NEVER failed me. Quick and thorough service. I no longer own a Ford but still use them because I trust what they tell me about my truck. I called to schedule 45,000 mile maintenance at a another shop just to get pricing comparison and that shop was trying to rip me off saying I needed a service that I did not. That's how I know I can trust Schicker.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By signart on 8/14/2019 at 4:03 PM.

Did exactly what they said they would do and more. Great people to work with. Full tank of gas was very appreciated. Drove over 100 Miles to buy a car from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Check Engine Light On

By fordfan1954 on 8/14/2019 at 3:28 PM. Helped by Matt.

Part ordered and arrived as promised. I waited less than a hour for part to be installed. Courteous, timely, and prompt service from Dave the service writer and Matt the attendant. I’ll be back. Only concern was plasticfor seat cover and paper floor mat were left wadded up on drivers side. Not a good look when picking up a car, but I won’t take off points this time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent received prompt and courteous attention, very pro.

By brennantree on 8/13/2019 at 11:49 PM.

Excellent service for oil and tire needs, very prompt service handled professionally and courteous. Answered all questions without seeming pressed for time. Will recommend Schicker to friends family and business contacts

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

service

By okfine on 8/13/2019 at 11:43 PM.

have always gotten great service at this dealer Marco Giuffrida has always provided great service when I have came in with a problem or for normal service on my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New tire replacement

By Linreeves on 8/13/2019 at 6:28 PM.

Very helpful and convenient. The staff is very friendly and gets the requested work done in a timely fashion, even if I don’t have an appointment. Thanks for always making my visits very easy and stress-free.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

My car horn was fixed.

By dsprin5574 on 8/13/2019 at 12:15 AM.

The service was friendly, and the problem was solved. . The only glitch was having to return the next day when the ordered part was delivered.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thoroughly Impressed!

By karen.abel on 8/12/2019 at 10:29 PM. Helped by Jeff - finance.

I felt very well taken care of at Schicker from the moment I stepped onto the parking lot to the moment I drove off in my new car. I was able to get the amount I needed for my trade in, a loan with monthly payments below my budget, and friendly, down to earth customer service. They even gave me free oil changes for a year, & helped me move my belongings into my new vehicle!

I would recommend this dealer.

Overall Rating

4.0  

3   Customer Service
5   Friendliness
3   Overall Experience
5   Price

Lackluster customer service

By sprice_29 on 8/12/2019 at 6:52 PM.

Good luck getting someone to answer the phone or return your phone calls. Sure the receptionist answers, but that's as far as jt gets unless you hold and hold and hold. Voicemails are not returned in a prompt manner either On a positive note, salesman Alec was superb and very patient and a go getter. However, tge rest of the dealership needs to step up their game. Not impressed with the rest of the service experienced past salesman Alec.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By regan0780 on 8/12/2019 at 4:29 PM.

Schicker always provides great customer service to my family. Schicker Ford employees are professional and so polite. My vehicle repairs are always completed on time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great dealership

By maggie11 on 8/12/2019 at 4:05 PM. Helped by Ike.

I have no complaints when it comes to Schicker. My family only purchases vehicles from them and I will continue to do so. Always get great customer service and assistance with maintenance appointments and while purchasing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ford Explorer work

By mpieri314 on 8/12/2019 at 4:03 PM.

These guys at Ford are incredible especially Ron- got me in quick, took care of all my concerns and then some. Really a nice experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By beinknus12 on 8/12/2019 at 3:13 PM.

Another flawless service visit to Schicker Ford. I highly recommend Schicker Ford for all your automobile needs. This is the place to go in Saint Louis.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, easy, and hassle-free

By Christine Kremer on 8/8/2019 at 6:15 PM.

We have bought several cars from Schicker Automotive, and they are wonderful to deal with. We found a car that we liked and was in our price range, and then had a couple of quick emails and calls with Alec. We stopped by and took the car for a drive. . . .we were clear on what price range we were in, and they worked with us on our trade-in. Bottom line. . .within 36 hours we were new owners of the car we wanted. Great job by Alec and the entire Schicker Team!

I would recommend this dealer.