Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership

By Kashauna on 8/24/2019 at 6:09 PM.

I have never had such a great experience in my life, the staff is grade A and the service is excellent. I love 💕 Toyota!! Go and see Poh she is super friendly and cool.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
4   Overall Experience

Very satisfying

By Puppisebest#1 on 8/22/2019 at 2:30 AM.

We're not to quick to replace vehicles, but when we do, it's great to deal with someone who has our best interests at heart.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks to Jerry Melton

By Oldcust1970 on 8/23/2019 at 2:15 PM.

I have purchased vehicles from Jerry for 50 yrs. I trust him to get me the best price & if there is a problem after the sale he takes care of it. He's a great guy & a wonderful salesman. Seth Green was very helpful with setting up our phones & trying to explain the many other things the car can do. He told us to come back if we need a refresher.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Buying a Sienna

By senior driver1955 on 8/21/2019 at 7:12 PM.

Andy Fong and Peter were great to work with. Andy took ample time to go over the vehicle and answer all my questions which were many since I am not tech savvy and all the new electronics were a little scary.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

New car

By Mendez on 8/21/2019 at 4:37 PM. Helped by Laura Gibson.

Laura Gibson helped me find a great car that I liked. It was my 1st time applying for a new car so she explained the process and with her help everything went smoothly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service!

By Yo2019 on 8/20/2019 at 11:06 PM.

Poh was our sales person and she was phenomenal! We went above and beyond with helping us find the car that was perfect for us!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great car buying experience!

By VetTech38654 on 8/20/2019 at 2:11 AM.

This dealership is a certified female friendly business with great customer service! I have nothing but great things to say so far. I knew what I was looking for and felt zero pressure from Mr Jimmy to look at or buy anything I wasn’t 100% sure about.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

review

By xman on 8/18/2019 at 10:20 AM.

It was a short but the sweetest experience I have had with my car purchases since I came to America. Cassidy was very accommodating and straight to the point. Awesome!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless

By HiLander on 8/18/2019 at 4:21 AM.

Cassi made the entire process simple and painless. She explained everything in detail and worked very hard to get us into the Highlander we wanted at a price we could afford. Brandon was quick and thorough in finance. I wouldn’t buy a car from anyone else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Dealership hands down!!

By sands13 on 8/15/2019 at 9:51 PM.

Principal Toyota is awesome! We have purchased 3 vehicles from them in the last year and they are so easy to work with. We've worked with Seth on all 3 deals (2 used and 1 new) and the experience has been top notch each and every time. they have really treated us like part of their family doing the extra things to make the buying experience easy and special for my new young driver who ended up with pictures with bows on the car and just a cool experience. I'd encourage anyone looking for a vehicle to go to Principle for honest folks who work for your business before and after the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By munfrdvolz on 8/15/2019 at 5:25 PM.

My wife and I had a great experience at Principle. Andy Fong was an excellent sales associate who made the process easy. Brandon Hoss also did a great job in the finance department. Chris Thompson was down to earth and easy to talk with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

None Can Compete

By Veece72 on 8/12/2019 at 1:34 PM. Helped by Sandeep Soni, Buddy Carnett.

It is almost not a good thing that 5.0 is the highest rating for an employee at Principle because Shelton Maben is well deserving of a 100! The experience of being felt as if I was priority over all others was absolutely phenomenal. When you come into contact with those that go the extra mile to make sure you're taken care of on every side is the best feeling ever. Thanks again Shelton Maben for everything and thanks to Sandeep Soni for lifting my sprit. I do not wish to do business anywhere else other than Principle Toyota who house the best two salesmen on the planet!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love it the people there are so nice

By Hot pants on 8/10/2019 at 10:24 PM. Helped by Peter.

If you are looking for a new car go Principle Toyota they are friendly and they work with you they are good people to help you find the right car

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Tundra

By Tattoo21 on 8/9/2019 at 3:48 AM.

So glad I choose to shop with Principle Toyota I purchased a 2012 Tundra and I’m am very pleased my sales person was great Thanks Cassie

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of used vehicle from April Haynie

By MollyD on 8/7/2019 at 5:49 PM.

We recently purchased a used he y truck from Principle Toyota and our experience couldn’t have been better!! April Haynie was an absolute DREAM to work with. Brandon, in finance was also very helpful and took excellent care of us. We were in and out in less than a couple hours!! I will going back to April Haynie at Principle Toyota for my next vehicle purchase and for all maintenance if possible!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good Service

By Michael R on 8/5/2019 at 6:08 PM.

No Hassle Car Buying! Andy was helpful and honest about what we needed and where we were. Buddy the finance manager we also very nice. Overall good buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good job

By Cayama2 on 8/4/2019 at 4:57 PM.

Overall everything was great and smooth i recommend the salesman and the dealership had a great time while i was waiting for the paperwork go a visit them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr Rooker and others were professional and welcoming.

By Sharann on 8/2/2019 at 10:36 AM.

The process was not long.but I was not rushed. They were willing to assist me although I had some struggles with my credit in the past. They listened to me and understood the price range and type of car I was looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Kens on 8/4/2019 at 11:44 AM.

I came in to look at a car and ended up buying my second Toyota. The sales lady (Kelly Fast was very very informative and helpful. The whole staff made buying my new Toyota very pleasurable. Definitely would recommend Principle Toyota to anyone I know.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Willing to work with us no matter how long it took

By Crystal mike on 8/3/2019 at 3:53 PM.

Sandeep stayed late and worked late giving up his prior engagement to make sure we got a good deal on a new Camry. Thank you so much for everything.

I would recommend this dealer.