Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional!!!!

By Sarayla on 6/14/2019 at 10:28 PM. Helped by Sean Taheryan, Eric Shaw.

This is by far the best dealership I have ever worked with. The customer service here is as above and beyond as you can possibly get. My salesperson, Sean T., the Sales Manager, Eric S., and the Finance Director, Will A., were friendly, open, and most importantly (in my opinion), honest with me about the whole process and never once made me feel like any sort of burden. They worked their magic and got me an absolute fantastic deal on the car that I desperately wanted. I have never had anyone, in any way, work so hard to accommodate my situation and make sure I received a deal that I could afford and that I was happy with. Will wasn't even able to start my paperwork until after the dealership had technically closed, but he and Sean stayed until almost 8 PM that night to make sure I was able to take my car home that night! I cannot truly express my gratitude in words, try as I might. This is a one-in-a-million dealership, and it would be well worth your time to start here in your search for a vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure & so helpful

By Lenore123 on 2/20/2019 at 11:22 PM.

I had a great experience with Rhonda! She made sure I was completely happy with my purchase before & after I signed all the papers. She took excellent care of me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Courteous

By First Volvo on 2/8/2019 at 7:59 PM.

No unwanted surprises. Service representations truthful. A very comfortable experience. Never made to feel second class because of warranty repairs. Should repairs other than warranty become necessary wouldn't hesitate to return to dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a good experience.

By SgtBhaji on 2/1/2019 at 4:45 AM.

Always serviced quickly, friendly staff and pleasent waiting area. Will be taking my car back there again when it's due again. No complaints at all.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Would recommend McLarty Volvo and John Maxey

By MADELINE on 1/24/2019 at 3:39 PM. Helped by John Maxey.

John was great to work with! He responded to my initial email inquiry and worked with me to decide on and order the car I wanted. It was about three months until my Xc40 came in and during that time he promptly responded to all of my emails and phone calls inquiring about the expected date of delivery. When I came to the dealership to pick up my vehicle John spent a lot of time walking me through all of the basics and features of my vehicle. I was very satisfied with my buying experience and would definitely recommend McLarty Volvo and John Maxey.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!!

By jenniwinstead on 1/18/2019 at 11:38 PM.

My service experience was very positive! My car was ready when they said it would be! The staff was friendly and helpful! My car was returned clean and detailed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By JBG-Hill on 1/17/2019 at 5:38 PM.

Daniel and Krystyna are a great team for the Service Department. Both provide top notch professional and courteous service every time I schedule an appointments and at each service visit. I couldn't ask for more or better service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great scheduled service in at 7am out at Noon same day!

By GCL on 1/17/2019 at 4:57 PM.

Very efficient, friendly and knowledgeable...they always have Shuttle or loaner to get me to work! Daniel greeted me by name without me having to say who I was!

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

75000 service

By DIANNEWILLIAMS614 on 1/15/2019 at 3:57 PM.

The staff was cordial and explained work that needed to be done as well as how much it woud cost and how long it would take. I received a call from Daniel explaining additional repairs that needed to be made. The service and repairs were expensive, so understanding why everything was being done was important. I had a question the next day, left a message for Daniel, and he called me back almost immediately. It would be a nice service if tires purchased at the dealership were rotated without charge. This is the first dealership I have known that charges for rotations on tires sold at the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and why we keep buying Volvos

By LEISAP37 on 1/15/2019 at 12:02 AM.

Daniel goes above and beyond to service our cars and answer our questions. He cleans the car and always has time to answer mine or my daughters questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly attentive staff

By Monpen on 1/6/2019 at 12:52 AM.

This dealership gave me a perfect experience Rhonda had everything ready when I got there. I felt she gave me a great deal. Everything was explained well to me as well

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

30k service + tire rotation

By WTG on 1/11/2019 at 11:02 PM.

Mr. Daniel and crew took great care of my Volvo and me. They completed service 1 hour earlier than I expected, therefore I was unable to complete my “nap”.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Service

By Katherine E on 1/11/2019 at 7:56 PM.

I was grateful the service department could diagnose my car’s issue quickly. With the part arriving by the next morning, I was able to return & have the repair made before leaving town. Service & snacks second to none.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Service

By steven.phillips on 1/10/2019 at 10:06 PM.

Daniel did a great job of handling my service and getting me scheduled in at the last minute. I didn’t have to wait too long.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ben & Colette Matthews

By cdanzeymatthews on 1/10/2019 at 9:53 PM.

Just the way we want to be treated, maybe better! We loved getting the loaner car without an issue and the cookie gift in the car. Tutorial from Chris was perfect on going over a few questions with our XC90.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pre-buy inspection

By RENGLERTH on 1/9/2019 at 8:33 PM.

I brought a used 2008 XC70 for inspection prior to purchasing it. The service department was expeditious and thorough it the task. They communicated with me and the seller about the findings honestly and gave pricing to repair the sole issue that was discovered. Excellent service.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
2   Friendliness
2   Overall Experience
2   Quality of Work

NO info

By djlache on 1/8/2019 at 6:30 PM.

Pls review all work done on my car,Volvo quality not good never never buy another. I was at the dealer on 1/7 ,received call from parts dept on 1/8 that the part ordered is in, Never told additional work needed to be done. It is a 100 mile round trip from my home to dealer never thought I would have to spend this much time fixing a new vehicle. I have bought many new vehicles this is my worst experience.Work never seems to be completed.

I would not recommend this dealer.

Overall Rating

3.0  

3   Overall Experience

Alignment on C70

By CLARAMEYER on 1/7/2019 at 8:31 PM.

I called and made appointment on Saturday to get the alignment checked on my C70. I asked if I could get an alignment on Saturday and was told yes. I drove from Fort Smith to be told that something was bent and the guy that could find the bent part was not there so they could not align the car. I test drove a Volvo XC90 while there but have decided I do not want another auto that I have to drive that far for service that I might or might not get. My husband has always been in the belief that Volvo was the safest auto on the road, but if something can bend so that an alignment could not be done by just hitting pot holes in the streets, I am beginning to wonder just how safe and strong is a Volvo. I have already had to pay over $600.00 for a wheel being bent from the pot holes in the streets.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Insurance replaced 3 tires

By TRACY17 on 1/5/2019 at 12:57 AM.

Took my car in mid afternoon for a bad tire. Found out I had three bad tires that needed replacing. The service department contacted the insurance co, thank goodness I purchased the tire and rim insurance, got the approval and replaced all 3 tires in a few hours. The bill was over $900 and was covered by the insurance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very simple process and everyone was very accommodating.

By AUTUMNADAY on 1/4/2019 at 2:41 AM.

Great service. My second vehicle purchase from there. Highly recommend this dealership. Everyone was very friendly and the process of buying a new vehicle was painless.

I would recommend this dealer.