Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Under Water

By janlie1234 on 8/11/2019 at 1:01 AM. Helped by Greg Poe, Stan Davidson.

Sold my brother a truck that started having issues right away. Took it to his mechanic and his mechanic found the truck had been submerged in water. Dealership refused to stand by their product. BUYER BEWARE!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Beyond Insulting Trade Price

By MayesAutoSucks on 7/3/2019 at 9:55 PM.

2008 Chevy 2500HD Crew Cab, 4WD, Duramax w/ 142K miles. NADA book is $24K Retail, $19K trade, truck has over $5K in aftermarket accessories to include Pro Comp lift, 20” wheels w/ new 33” tires, very nice looking truck that gets a lot of compliments...Mayes offered $9K trade value. Absolutely ridiculous. Will never shop this dealership again.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst dealership I’ve ever dealt with...

By Jsec402 on 4/17/2019 at 11:05 PM.

I drove 6 and a half hours to buy a new Dodge pickup they had listed online. First, they couldn’t do the advertised price because I didn’t qualify for certain rebates. So why advertise it at that price? Second, they “forgot” to mention that the truck was on their lot when a TORNADO destroyed part of the building until I was halfway there. When I got there we discovered a few issues. Nothing major, except one of the fender flares was cracked and would need to be replaced. I called around and found out it would cost $600 to replace and paint it. They wouldn’t discount the truck or pay to have it done. I wasted 13 hours on driving there, put 800 miles on my truck and spent $200 on fuel. I would stay away from these crooks at all cost.

I would not recommend this dealer.

Overall Rating

1.8  

1   Customer Service
5   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

TERRIBLE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

By lh on 4/8/2019 at 5:23 PM. Helped by Greg Poe.

I do not typically write reviews but as a customer I am EXTREMLY DISAPOINTED>> Addition to my previous review, I bought a 2013 Chevy equinox in January 2019 &owned this car for less than 90 days. For the second time it was a quart and half low on Oil, I replaced the tired as they were dry rotted and the right rear tire wouldn't hold air. Not to mention the CHECK ENGINE light is on now. I paid $9100 for this car and the sales manager GREG POE told me there is nothing they can do I need to contact the service department & basically that is expected of a car 6 years old. I was sold a piece of JUNK!!!!! DO NOT BUY FROM THIS DEALERSHIP...

I would not recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Terrible customer service!!!

By Kevin on 4/7/2019 at 1:37 AM.

I had a written agreement when I bought my truck and they didn’t fix my door or honor it at all. After having the truck for less than a month it started knocking, so I took it to them , because they said they stand behind their vehicles. They sold me a truck with bad lifters and it ended up damaging the camshaft. But when it came down to it, they wouldn’t return my calls or emails! Jennifer the salesman was good to when buying it , wouldn’t help at all while trying to get it fixed. So I ended up getting it fixed at a shop and it cost me $3000. Terrible customer service! DO NOT buy here.

I would not recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Excellent, respectful salesman with good communication skill

By 2019 Volt Owner on 3/11/2019 at 5:10 PM.

Online search revealed Mayse was expecting delivery of the 2019 Chevy Volt I wanted. Two days after it arrived, I drove 60 miles to look at it, bought it, and drove it home. Mike respectfully answered all of my questions and rode with me on a test drive to practice the amazing parking assist feature, new since I bought a 2013 Volt. I originally exchanged email with Luis Marrero. Both Luis and Mike were excellent, respectful car salesmen that I would recommend to others. Before I drove off, Mike rode with me to the service department and introduced me to a technician so I would know where to take it for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Experience

By MikeGolding on 3/1/2019 at 9:35 PM.

My first experience with Mayse was in October, 2017. Easy peasy, bought the car, it's been great. I returned there in February of 2019 to see about buying another car. Drew Setzer, the salesman from 15 months prior, recognized me and asked how the Nissan I bought was doing. We looked at a couple cars, narrowed it down, and bought one on the spot. Fast, friendly, can't recommend them highly enough.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely Fantastic

By rojabruja on 2/21/2019 at 9:26 PM.

Great salespeople, large selection of vehicles. My salesperson, David Brown, went above and beyond to help me get the vehicle I wanted. It was a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Car Shopping Experience

By dgequine on 2/21/2019 at 5:36 PM.

The Mayse Automotive group made our car buying experience enjoyable and comfortable. From our initial telephone contacts through the twenty-five and reviewing process, we were treated as appreciated customers with all of our questions answered in a respectful and courteous manner without any pressure sales techniques. The pricing, incentives eligibility and finance options were all clearly and honestly presented, all of which was greatly appreciated. Even my wife indicated that this was the first time she ever enjoyed a car buying experience. In summary, we are pleased to encourage anyone considering a vehicle purchase to included the Mayse Automotive group on your "must visit" dealership list. Happy driving!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Fix old truck or time to buy new.

By c21daleellis on 2/19/2019 at 9:52 PM.

We purchased a 2018 with about 2000 miles on the pick up. I assumed the manufactures warranty would start the day we purchased the truck Allen may have told me and I did not understand that till Rob said something about the warranty had started in October during the signing of the paperwork. I'm very happy with the truck and hope to be looking for a Buick in about a year. The reason for the purchase at Mayes was because of the good service I have received from Shawn Kelso over the years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Happy customer on 2/18/2019 at 4:25 PM.

Mayse was very helpful with finding a vehicle that fit my needs. Great people to work with and got me what I was looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice, Easy Car Buying Experience

By afergie93 on 2/16/2019 at 9:32 PM.

Quick, easy process on a cold, snowy day. Wasn’t the ideal day to test drive or buy a vehicle, but turned out being a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent service

By ALANODELL on 2/16/2019 at 3:12 PM.

very thorough, efficient, and quick. The waiting area was great and everyone was professional and friendly. I will bring may car here to be serviced and trust the technicians recommendations.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Helpful

By mschertz on 2/14/2019 at 11:44 PM. Helped by Receptionist..

We pretty much knew what we wanted before going in, but still Luis was helpful and informative on the car we drove. Also patient while we were at our house, seeing if great grandma could enter and exit easily.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

There great people

By heatheredwards101 on 2/14/2019 at 9:59 PM.

Friendly staff got me in the car I wanted didn’t try and get me to change my mind. was in and out pretty quickly. Answered all my questions with respect.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

It was worth the long drive to Mayse.

By cfstone3 on 2/14/2019 at 9:28 PM.

I do not like to haggle prices, I made the mistake with the internet sales guy by not negotiating the deal prior to arrival, subject to seeing my trade in and me seeing their cars. The deal almost did not happen doing the dance. Do your research and homework, reach a tentative agreement, see the car, complete the paper work, drive home a happy customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy with my experience.

By rodmccully on 2/14/2019 at 6:06 PM.

I have been very happy with my buying experience here at Mayse. Everybody was nice, professional, and polite. I would recommend this dealership to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased new suv

By Music1985 on 2/14/2019 at 12:23 AM.

My husband and I came in last Saturday morning and Eric Perryman helped us find a great suv for my family. He is honest, down to earth, and a great person to work with!! The financial guy that helped us was great as well! I highly recommend them- go see what they can do for you!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall I was happy with my experience at Mayse

By ashaffar on 2/13/2019 at 5:17 PM.

I was ver happy with my experience buying a car at Mayse. Everyone was very professional and polite. I would definitely recommend this dealership to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By palley1974123 on 2/13/2019 at 5:05 PM.

Very good service in and out pretty quick very friendly and polite did a very good job checked every thing that needed to be checked very affordable

I would recommend this dealer.