Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris Johnson was an awesome salesman.

By Marie Ann on 8/18/2019 at 4:49 AM.

Well, i did not like the first Subaru that Chris was trying to sell me. Then step up an sold me the suv that i wanted. Chris listened to what i wanted. Thank you Marie

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hunter and Lou Fusz Subaru are great!

By AD2008 on 8/16/2019 at 2:11 AM.

My wife and I first got to experience working with Lou Fusz last year when we purchased our first Subaru from them. Overall, it was a great experience, so much so, that we decided to work with them with on our next automotive purchase. Working with Hunter was a pleasure, and really worked hard to get us the vehicle and deal we wanted. You can't go wrong purchasing a Subaru, and you definitely can not do so working with Hunter Jackson at Lou Fusz Subaru in Creve Coeur. He was always genuinely positive and helpful. We would certainly work with him again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Better than I expected

By Eydie S on 8/13/2019 at 11:15 AM.

I was really dreading purchasing a new car but Hunter Jackson made the experience very easy and pleasant. I didn't feel pressured. He spent a lot of time going over the details making sure I understood everything. I'm looking forward to having my car serviced here. My brother bought his Subaru from here and said the service department is great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Subaru Forester Purchase

By Batsy on 8/11/2019 at 3:50 PM. Helped by Paul Lucero.

My experience at Lou Fusz Subaru with Paul Lucero was excellent. We first met in June and told him we were interested in purchasing in July or August. He followed up with us without pressuring us into hurrying our decision. We decided on a Forester and he was very helpful in locating the perfect one! He explained the car thoroughly and we are very excited about our new purchase. Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and Comfortable Experience!

By Terri L on 8/10/2019 at 6:25 PM.

The staff at Lou Fusz Subaru changed my view of buying a new car. I just bought my second Subaru from this dealership. I returned here because Brian and the whole service department has always been very efficient, thorough and accommodating. I worked with Ignacio Gomez for this new purchase. He was charming and professional as well as knowledgeable, friendly and helpful! I highly recommend Ignacio and Lou Fusz Subaru!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very Professional and very efficient

By candd58 on 8/4/2019 at 3:38 PM.

Dan Lippert was our sales associate and he was great to interact with. He was very professional and kept us up to date on the status of our new Subaro. Would recommend Dan and Lou Fusz Subaro to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Getting just what I wanted

By Linda B on 8/5/2019 at 4:50 PM. Helped by Ryan Kajtezovic, Richard Lamori.

I was looking for a Subaru Outback and had very specific wants. Ryan Kajtezovic took his time, showed me several cars, until we found one that was just perfect for me. I was first looking at used cars, and ended up with a new one at a great price. I am so pleased with the whole experience. Thank you Ryan!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good staff/purchase experiance

By John on 8/3/2019 at 1:50 PM. Helped by Dan Lippert.

I just bought a Subaru from Lou Fusz in Creve Coeur. My seller agent was Dan Lippert who was friendly, easy to talk and professional. Will recommend him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Fast and efficient

By BeckaB on 7/31/2019 at 1:59 PM. Helped by Shelby Parker.

I brought my car in for an inspection. Shelby Parker was ready to help me. They took care of the inspection in a timely manner and even went a head and washed my car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lou Fusz Subaru

By Oldman1 on 7/28/2019 at 3:06 PM. Helped by I don’t remember the name but he was excellent and the administration was quickly completed..

I had an excellent buying experience at Lou Fusz Subaru. I was promptly greeted by the sales representative I had previously contacted by phone. He immediately got down to business and started the process of providing additional options for my consideration. He listened to what I had to say, and the entire experience was excellent. I might add that the sales representative was knowledgeable and despite the heat was extremely thorough in explaining the different technical aspects of this vehicle in detail.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ray is the best!

By Sallyburch on 7/27/2019 at 8:10 PM. Helped by Brian Eaton.

My husband and I went to Lou Fusz knowing nothing about Subarus, except for seeing them on tv and on the road! So we went in and met with RAY CLANCY, who was awesome to work with and was so knowledgeable about the vehicle we were interested in, the Forester! And yes, as soon as Ray could get one on the lot, we bought it! Thanks Ray, your the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommended!

By KevinF on 7/27/2019 at 12:20 AM.

I had a great experience working with Nathan Voorhees and Chris Johnson when purchasing my new Outback. The process of finding the vehicle I wanted, trading in my old SUV, and negotiating the right price was quick and easy. Chris was very friendly and knowledgeable throughout my entire visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris Johnson Makes Buying a Car Fun

By kieranterrer on 7/20/2019 at 9:22 PM.

I thoroughly enjoyed my experience as Chris helped me trade in my 2015 Crosstrek XV for a 2014 Crosstrek Hybrid. He's knowledgeable, personable, and clearly wants help. One reason I like Subarus is the absence, in most cases, of the kind of hard sell so common with other dealers. This was a calm, relaxed, no drama interaction... just what I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a vehicle

By swinder1 on 7/20/2019 at 1:11 AM. Helped by John Winder, Eric Gustafson.

Friendly staff and very easy to do business with. If you are not buying your car here you are buying in the wrong place. I compared their price with several other dealers who had the same kind of car and Lou Fusz Subaru St. Louis beat the others hands down. I also would recommend John Winder as a salesman, he seems to have pretty thorough knowledge of all the Subaru products and will tell you how it is. I truly believe that they want you to be happy with your purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Satisfied customer

By AU on 7/16/2019 at 1:03 AM.

Chuck Molloy was very attentive and explained everything carefully about the safety and engine of the car. I was very pleased with my new Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great vehicle and Staff!

By Bob777 on 7/13/2019 at 8:03 PM. Helped by John Winder.

We were looking for a new vehicle and had intended to visit several different dealerships to review different models. At Lou Fusz Subaru we met salesman John Winder, who answered very candidly all of our questions and did an excellent job of presenting to us the Subaru of our choice--the Outback. We also were very impressed with the other Staff members that John introduced us to and we feel that the Lou Fusz Subaru Team is a great team to work with. We stopped vehicle shopping and bought the Outback.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By Lady5 on 7/9/2019 at 3:53 PM.

Our experience buying our new Subaru from Lou Fusz was excellent. Chris Johnson was very helpful. We couldn't ask for a better salesperson. Having been in sales myself for years, I appreciated his excellent customer service skills. He was so considerate of my husband, who can no longer drive, making him feel a part of the process. We drove our old car, that we also bought from Lou Fusz for 19 years and I was determined to get a Subaru this time. I was not disappointed in the experience and would recommend Chris Johnson and Lou Fusz to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my new Subaru!

By bhoai on 7/7/2019 at 4:51 PM. Helped by Dan Lippert.

Was recently in the market for a new car and interested in a Subaru. Every employee I encountered at Lou Fusz St. Louis was welcoming and helpful. I specifically want to give props to my sales rep Dan Lippert, who made the shopping (and ultimately purchasing) experience really low-stress and as smooth as possible. He went above and beyond to find and retrieve the exact trim of car I wanted to purchase, going so far as to hitch a ride to the St. Peters dealership 20 miles away to bring the car to Creve Coeur just so I could test drive it. He also had a lot of great info about the car I was looking at and drew from his own experiences driving the same model. I appreciated his transparency and honesty every step of the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Subaru

By hatlady on 6/19/2019 at 3:27 PM.

My experience with Lou Fusz Subaru was excellent. Ignacio Gomez was my salesman and I would recommend him to anyone. He was well informed and very helpful. I also didn't feel I got the run-around many times associated with car dealers. Love my new car !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality Employees

By Jake S on 6/18/2019 at 3:46 PM.

When I went in I knew exactly what I was looking for. Historically when buying from a dealership this would mean nothing to the sales person, in my experience, and they would make sure to show me a bunch of vehicles I'm uninterested in, but Hunter Jackson knew a decided man when he saw him. Hunter was crazy helpful in making the normally quite involved process of buying a car streamlined, easy, and quick.

I would recommend this dealer.