Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Rma1956 on 8/18/2019 at 1:53 PM.

This was a very easy purchase. Caleb and Ryan were great to work with they answered all of our questions and made it a fun time

I would recommend this dealer.

Overall Rating

4.3  

5   Friendliness
4   Overall Experience
4   Price

Truck bye

By daddyx8 on 8/17/2019 at 7:25 PM.

Overall good experience however I didn’t rate the dealership five star because the vehicle I purchased could have been cleaned up better. I’m going to have the vehicle detailed myself.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By shajuannacarch on 8/16/2019 at 12:09 AM.

David provides excellent customer service and was very knowledgeable about the different car features. The staff was friendly and I’ll definitely recommend Lou Fusz to anyone looking for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service!!! Awesome!!

By Tina J on 8/15/2019 at 3:10 PM. Helped by Finance Manager.

I just purchased a new vehicle from Lou Fusz Buick GMC the sale person that helped me was Randy Scott he was awesome the best very professional greatttt customer service he made sure we knew everything about the vehicle and the financing he did a pre-worksheet that show how much the payment would be before pulling your credit. From beginning to the end everything went smoothly. I would definitely recommend sale person Randy as your go to person when purchasing a vehicle and definitely recommend purchasing a car vehicle from Lou Fusz also the finance manager was great too!!!!

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price

Purchasing a Vehicle

By Car malibu on 8/13/2019 at 8:46 AM.

The salesman that worked with me was wonderful! His name is Robbie. It was a pleasure and a Great experience for me and my family. The whole deal went very smooth and quick and easy. Thanks again Robbie

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome, awesome, awesome!!

By Amy D. on 8/10/2019 at 10:41 PM.

I cannot tell you how wonderful my experience was at Lou Fusz Buick GMC. From the moment you walk in, you're treated like your business truly matters!! Caleb is a great salesman!! No matter how many cars it took for to find "the one," he was patient, answered all of my questions, and never made me feel like I was wasting his time! Calvin and team worked to get me the best financing offers. I will definitely be back when it's time for another car!! Thank you very much!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent customer service!

By divajag41 on 8/10/2019 at 9:24 AM.

David was the best! He was patient and very informative in my car selection process. If you need a salesperson give David a call. He's fantastic

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great service

By rachel76 on 8/9/2019 at 10:23 PM.

This was the easiest car buying experience I've had. From beginning to end, everything was quick and smooth. No hassles and no going back and forth. I definitely recommend Lou Fusz Buick, and ask for Robbie Sherwood!! He was friendly and knowledgeable. He stayed after I had signed the paperwork (prbly past closing time) and helped set up OnStar and all the apps I needed to get on the road.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Pytz24 on 8/6/2019 at 1:45 AM.

Caleb helped me with my purchase. He was very knowledgeable and had excellent customer service. He was very good with follow ups and responding to my questions. Carla was also able to get me very excellent financing terms and rates. The only down was that, they are not willing to move on their price. Not even by couple of bucks, which can be good/bad I guess.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service!

By Brian9 on 8/6/2019 at 3:49 AM.

Caleb at Lou Fusz was awesome! Worked with me the whole way through to get me the truck I wanted and I was out the door fast! Thanks a million!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2015 Yukon

By Steves1styukon on 7/30/2019 at 5:32 PM.

I had a great and easy experience buying my Yukon at Lou Fusz Buick.. salesman Scott Brotherton was great, Sales manager Larry Buschhorn was very personable!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buy your next car here!

By Jesus1gurl on 7/29/2019 at 3:23 AM.

This dealership is AWESOME! My salesperson was Robbie, but everyone was super nice. Robbie greeted me warmly, and walked me through the entire process. He explained everything to me, as I have never purchased a car before. He never got irritated or frustrated with my questions. Melanie in finance was super nice as well. I have been dreaming of the Buick Encore for a year, now thanks to these guys, I have one! Thank you Lou Fusz Buick on Page! 🥰🥰🥰

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Robbie Sherwood YEP!!!

By MiMi Love on 7/28/2019 at 12:21 AM.

Robbie Sherwood made sure he took care of me along with Melanie and Carla!!!! My payment is affordable for me, heck Robbie Sherwood even sat with me and he and I checked insurance rates. He made sure I was comfortable the whole time over two days and we joked and laughed while he work to get me on my car. I have had a great experience at Lou Fusz Buick GMC! I thank you all from the bottom of my 💚💚💚??????.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Gus Loftis #1"

By Foote-print on 7/21/2019 at 10:08 PM. Helped by Aaron Houston (service dept.).

I purchased a new Terrrain April 2015 and Gus was my salesman. That experience was so awesome that Friday 7/19 I drove back to St. Louis from Fort Wayne, IN to trade-up at Lou Fusz . I was happy to have Gus guide me through the naturally stressful auto buying process AGAIN!!. Gus truly makes the Lou Fusz experience memorable!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By sandi.baber@gmail.com on 7/19/2019 at 1:08 AM. Helped by Ken Shaw.

Ken was our service person. He was the best we have ever had. He explained everything that happened with our 5 month old purchase of our new Yukon. He continuously worked to help us with the ongoing issues with our car. And now everything is fixed and we are very happy with his service. Thank you to Ken Shaw

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great Job Amy

By Paul Tucker on 7/16/2019 at 12:51 AM.

Everything worked as planned. I worked with Amy in the service department. I needed the truck back by 11am the next morning. I made an appointment at 7am on 7/11/19. I dropped the truck off on 7/10 and talked to Amy about obtaining an oil change. Amy also told me about the 30,000 miles service that was required since I was approaching 30,000 miles on my vehicle. I also told Amy I needed the truck back by 11am and will they have time to do the 30,000 mile service. Amy said she will mark a needed by 10:30 and make sure they have the truck completed. She had said they would start on it right away. I want to thank Amy for the great service. I received a text message at 10am the next morning that the truck was completed and ready for pickup. Another thing I like about Lou Fusz service that is a change is that they brought the vehicle back to the service entrance for when I went to pay for the service. Great Job Lou Fusz and Amy :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Joyce8806 on 7/15/2019 at 8:53 PM. Helped by I forgot my advisor’s name but he got me in and out!.

Was a lot of cars in the bay waiting to be pulled for service when I arrived. I had an appointment and as usual I don’t have time to wait I asked my advisor how long it would be (I was expecting to be there for several hours)! The wait time I was given was shorter than I was told. The waiting room was full so I decided to look at new cars and they were beautiful. Needless to say my time spent was awesome and not long. Great customer service from everyone at Lou Fusz Page!!!😃

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied!

By Red on 7/15/2019 at 7:47 PM.

My experience here continues to be excellent from buying a used car here to the finance to the service here. The service this weekend was efficient. Besides the routine service, Jason initiated looking into a service light even though not present on date of service. And I appreciated the receptiveness at the cash registrar and the ability to use my car pass and coupons rewarded.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very smooth transaction!!

By Frank on 7/14/2019 at 10:18 PM.

Robbie Sherwood was our Salesman, and was a very easy going salesman. Would highly recommend!! Explained everything to us, was very thorough! We appreciate it so much and so far, love the truck!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New Canyon purchase

By New Canyon on 7/13/2019 at 2:29 AM.

Today I purchased a Canyon Denali and had a very good experience. Robbie Sherwood was my Sales Person and he listened to my expectations and responded with all of right answers. I told him I was not only looking to buy a truck but to form a relationship with a dealer that I could trust in the future.i was not planning on purchasing a truck today but to gather information on pricing and trade in value. I had another Dealer set up to visit tomorrow but because of Robbie and his determination i bought the Truck I wanted and canceled the next days appointment. Thanks Robbie and Lou Fusz for a great experience.

I would recommend this dealer.