Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.5  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly, helpful, and knowledgable from sales to finance.

By Field7374$ on 8/16/2019 at 6:41 PM. Helped by BJ.

Great purchase experience. Ended up with a different car than the one we came to look at. Eric and BJ were great. We live a few hours out of Tulsa and Eric ensured everything was ready to go when we got there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and professional.

By darlachoate on 8/15/2019 at 5:22 PM.

They were very helpful in meeting my needs when shopping for a vehicle. Very knowledgeable about the vehicles and the different options to consider when purchasing a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality Service

By eyoung5 on 8/12/2019 at 5:47 PM.

This is my third vehicle purchased at this dealership and it is always a smooth transaction. Sales and service are top notch! I certainly recommend this dealership to anyone considering buying a Jaguar or Land Rover

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By murray.papke on 7/27/2019 at 11:29 PM. Helped by Eric Roy.

Called on the vehicle and set a time to come see it. It was ready when we got there and after driving it asked for best price. It came the next day and we bought it . Quick and easy

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome dealership

By scollins8 on 7/11/2019 at 4:51 PM.

The staff was great!!!!!! Easy no pressure. I was treated great fast and easy. I set everything up online, Emails and Texting. I would not like to tell everyone to see Rupy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By philb7777 on 5/27/2019 at 5:11 PM.

Land Rover Tulsa has been my dealer for 20 years. Won’t go anywhere else. John Chapel is an excellent guide and salesperson. The service department is fantastic.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent experience

By davisfamily4747 on 4/3/2019 at 5:05 PM.

Couldn’t ask for a better experience. John and team were very professional and a joy to deal with. We look forward to driving our new car for years to come.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best service I’ve had at a dealership

By rrobson76 on 2/15/2019 at 4:53 PM.

John was very helpful in getting me into my new car. As I was very picking on choosing a new car, he was very patient with me as I literally tried every model on the lot.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Ask for Rupy, he is the most down to earth non-judging,...

By mollyjay on 5/7/2013 at 7:46 AM. Helped by Rupy.

Ask for Rupy, he is the most down to earth non-judging, reasonable salesman. You will be very pleased to deal with him. Rupy actually works for you an not against you.5 out of 5. Outstanding performance Mr. Rupy outstanding. New XJL owners Molly & Jay

I would recommend this dealer.

Overall Rating

1.7  

1   Customer Service
3   Friendliness
1   Overall Experience

This dealership screwed us over good! I bought a brand...

By flubberboy on 3/30/2007 at 2:39 AM. Helped by various.

This dealership screwed us over good! I bought a brand new Discovery for my wife in 2002. At 62,000 one-owner, carefully driven, miles the engine failed. Land Rover Tulsa files a claim with the extended warrantee company as the regular warrantee just ran out. The extended warrantee adjuster denied the claim using the excuse that the owner hadn't changed the oil often enough. There's not many people who take care of their vehicles better than we do. Shortly after the vehicle was put into their shop I was asked to send the Tulsa dealership copies of receipts proving that we had the oil regularly. Which I promptly did. After months of waiting to get the car back I called and was told that they never received my receipts! I asked: "Why on earth didn't someone ever call me? They couldn't give me any answer. Okay, so I faxed the receipts AGAIN! This time I called to confirm. Again, I was told "no problem with my documentation and the car will be done in 5 days". It's now been more than 10 months!!!! Can you believe it? My receipts show that we changed the oil considerably MORE OFTEN than required - and, I'm still finding additional service receipts from other shops. Despite 10+ months of my car sitting in their shop and trying my best to get my wife's car repaired under warrantee I finally admitted to myself that it was probably useless and I'd never get what I paid for. So I'm out $8,000 for a new engine, loss of the vehicle's use for nearly a year, an entire year's worth of depreciation, whatever the extended warrantee cost, whatever it cost to insure the vehicle for this time and far more stress than anyone should ever have to endure. Various agents and employees of Land Rover Tulsa have given us numerous excuses, the run-around and plenty of double-talk. Many things told to me have since turned out to be absolute lies! I was told it'd take 5 business days to get this repair done. As of this writing, it has been nearly A YEAR!!! And I still don't have it fixed! Be sure to check out http://www.land-rover-class-action-lawsuit.com and if you too have been cheated be sure to send me your story and contact info. Please learn from my mistakes. At this writing our family owns 2 Land Rover Discoverys, 1 Freelander and 1 Range Rover. THREE of these four were purchased from Land Rover Tulsa! So just think about this: If this is the way they treat their GOOD customers, then how will they treat their single purchase customers??? I'll soon be putting up billboards all around the Tulsa area in an attempt to locate other victims and inviting them to join us. Maybe, like the GM of this dealership told me, I happen to be one of the very, very few people this has ever happened to! I suspect there may be others. Possibly many, many others. One thing for sure, if there's anyone who can find them and get them signed up, it's me. Thanks to the internet, these corporate vultures can be exposed for who they really are! Thanks and good luck. Dennis Wilkie

I would not recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

This dealership screwed us over good! I bought a brand...

By flubberboy on 3/30/2007 at 2:35 AM. Helped by several.

This dealership screwed us over good! I bought a brand new Discovery for my wife in 2002. At 62,000 one-owner, carefully driven, miles the engine failed. Land Rover Tulsa files a claim with the extended warrantee company as the regular warrantee just ran out. The extended warrantee adjuster denied the claim using the excuse that the owner hadn't changed the oil often enough. There's not many people who take care of their vehicles better than we do. Shortly after the vehicle was put into their shop I was asked to send the Tulsa dealership copies of receipts proving that we had the oil regularly. Which I promptly did. After months of waiting to get the car back I called and was told that they never received my receipts! I asked: "Why on earth didn't someone ever call me? They couldn't give me any answer. Okay, so I faxed the receipts AGAIN! This time I called to confirm. Again, I was told "no problem with my documentation and the car will be done in 5 days". It's now been more than 10 months!!!! Can you believe it? My receipts show that we changed the oil considerably MORE OFTEN than required - and, I'm still finding additional service receipts from other shops. Despite 10+ months of my car sitting in their shop and trying my best to get my wife's car repaired under warrantee I finally admitted to myself that it was probably useless and I'd never get what I paid for. So I'm out $8,000 for a new engine, loss of the vehicle's use for nearly a year, an entire year's worth of depreciation, whatever the extended warrantee cost, whatever it cost to insure the vehicle for this time and far more stress than anyone should ever have to endure. Various agents and employees of Land Rover Tulsa have given us numerous excuses, the run-around and plenty of double-talk. Many things told to me have since turned out to be absolute lies! I was told it'd take 5 business days to get this repair done. As of this writing, it has been nearly A YEAR!!! And I still don't have it fixed! Be sure to check out http://www.land-rover-class-action-lawsuit.com and if you too have been cheated be sure to send me your story and contact info. Please learn from my mistakes. At this writing our family owns 2 Land Rover Discoverys, 1 Freelander and 1 Range Rover. THREE of these four were purchased from Land Rover Tulsa! So just think about this: If this is the way they treat their GOOD customers, then how will they treat their single purchase customers??? I'll soon be putting up billboards all around the Tulsa area in an attempt to locate other victims and inviting them to join us. Maybe, like the GM of this dealership told me, I happen to be one of the very, very few people this has ever happened to. I suspect there may be others. Possibly many, many others. One thing for sure, if there's anyone who can find them and get them signed up, it's me. Thanks to the internet, these corporate vultures can be exposed for who they really are! Thanks and good luck. Dennis Wilkie

I would not recommend this dealer.