Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
3.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Dbord on 8/17/2019 at 6:21 PM.

Very courteous and personable sales rep. Professional and grit. Worked to get me best deals and rebates . I had a pleasant car buying experience aneroid will definitely recommend It to others.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Amazing staff

By New owner on 8/10/2019 at 7:28 PM.

Staff was amazing and willing to work hard to make sure to get me in a car. Friendly and convenient on the phone and in person. I was very happy to work with them and it was amazing to see how quick they work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and attentive service

By Techman027 on 8/10/2019 at 7:45 PM. Helped by Joseph (sales manager).

The associates were very friendly and took the time to work with us to get a great vehicle that we could afford. Overall happy with the experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good dealership

By Kat on 7/25/2019 at 4:28 PM.

Kenneth Anonye has excellent customer service. He’s very friendly, helpful. He opened the car door for me as I was getting in and getting out. He helped get my friend a decent car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Amazing experience

By MPerry on 7/10/2019 at 1:11 AM. Helped by I met the service department office people.

Brandon Brown was wonderful to deal with! He answered my questions and put me an ease during the whole experience. It was great to be car shopping and not feel rushed or pressured. I appreciate the fact that Brandon respected my budget with no pressure to squeeze the pennies just a bit more.. I enjoyed the fact that I wasn't shuffled around between sales & finance.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Quick and painless

By Hvaczach on 7/8/2019 at 6:49 PM.

Salesman was very helpful and informative. They worked with me on sale price and payments that meet my budget. Highly recommend considering them for your next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Customer Service

By Oz325 on 6/27/2019 at 2:45 PM. Helped by Thomas Clark.

I just wanted to take the time to express how grateful I am for the wonderful car buying experience I had at Jeremy Franklin Mitsubishi of Kansas City. Thomas Clark was able to make this very seamless for me and was able to help me purchase a beautiful SUV that can provide me with reliable transportation. I am very appreciate of all of the staff at this dealership and would highly recommend that if you want to buy a car contact Thomas Clark and his world class customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful and patient

By Edwards on 6/20/2019 at 9:42 PM. Helped by Joseph Newhouse.

Traded out of a Jeep Cherokee to a much more fuel efficient Mitsubishi Mirage G4. Downsized my monthly payments to put myself in a better situation.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Stolen Tags or vehicle

By Scammers are they on 6/17/2019 at 8:49 PM. Helped by Hector, Annette.

So I bought a car in September 2018 it is now June 2019 still no title. I’ve been given a False tracking numbers . I’ve been told I was given the title ! I was told they mailed the title. I was told USPS lost it ! I was told I have to file for a new title! I was told every story under the book, in the book and around the back of the book and then every time I call all they do is transfer me and transfer me and transfer me and nobody ever answers the phone. I’m not really sure how Crooks can get away with doing stuff like this( all the time ) but these people I would not recommend to buy dirt from a much less a car! Very worried about the $628 a month car payment I have that sits in my driveway and I cannot drive. I guess it’s time to hire a lawyer. Very disgusted with these people, they don’t really seem to be humans. Just wasting oxygen that real people in need. Shame on everyone of you

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick

By BEAR on 6/17/2019 at 6:03 PM. Helped by TJ Clark.

I was in and out in about 90 minutes. TJ took good care of me and helped me get what I was after. Pretty excited to get on the road with my buy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Ever Car-Buying Experience!

By d on 5/31/2019 at 2:51 PM. Helped by TJ Clark, Jeremy Franklin.

TJ Clark and the entire team at Jeremy Franklin were so helpful, professional, and made sure every detail was in order to make our car buying experience the best ever. They found the ideal car for us at a VERY fair price, took time to ensure we were comfortable with all features, even followed up for any issues or questions. I highly recommend TJ and Jeremy Franklin!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Alliehermo on 5/30/2019 at 12:29 AM.

Very helpful-made some impossible, possible. Didn't think getting a car was possible with my credit, but they made it possible. I loved it

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great help me with my needs

By Matt33 on 5/29/2019 at 6:34 PM.

Needed to lower my payment and find another car that got good gas mileage Kenneth was helpful with all my needs an everyone was very friendly

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By DC2011 on 5/24/2019 at 2:09 PM.

My car buying experience was great. Kenneth was very friendly, open, and honest. I appreciate his efforts to help me throughout the process. Joshua was also knowledgeable and willing to answer my questions. I appreciated the courtesy call from Tom Fuchs for my online inquiry. I am very happy with my purchase.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My experience was straight forward quick no pressure salesma

By Escalade on 5/16/2019 at 6:47 AM.

My experience was straight forward no pressure the salesman Jessie was straight forward to the point even drive the car to my house while it was a stormy day and I did and would recommend Jeremy Franklin my co worker Shana Rainey recently purchased a car from you but Jessie was not available at the time of sale but my experience was again easy no pressure

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Edker & Rhonda Robinson

By Robinson family on 5/13/2019 at 10:46 PM. Helped by Tj.

I'm sister Lamona referred my too Jeremy Franklin. She has brought 3 cars and was very happy, So I decided to give it a try. Thank you TJ. for making this experience wonderful. Robinson family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

TJ Clark

By Dramsrud on 5/9/2019 at 3:33 PM. Helped by TJ Clark.

TJ Clark was amazing to work with he went out of his way to make sure everything worked out in my favor and even held my Harley Davidson I bought for a few days after I bought it until I was able to make it back to pick it up 2 days later thank you very much TJ I love my new bike and would definitely shop through you again!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Liars

By Thixxxxdope on 5/4/2019 at 12:45 AM.

Do not contact me again. You all are liars and I'm out a $50 uber ride after i told y'all up front what was going on. How do i ask for the dime down deal on a used SUV under 10,000. This idiot offers a xxxxing sedan for 22,000 and ask me for 2,500 are you serious foh!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Taking Ownership

By Gblogan17 on 4/28/2019 at 3:23 PM. Helped by Service managers.

Brought my vehicle into service for 3 safety recalls. Two of them being windshield wiper related. Sure enough I get the vehicle back and there is a 2 foot crack in my windshield and notes on the invoice for "pre-existing damage". Interesting that the work they were doing was right were the damage occured. Convenient. If you can't trust service managers to take care of you when their guys mess up. Then what happens when you pay for major repairs and something goes wrong. If they will not take ownership for the little things, do you think they will back you with major issues. Its an integrity issue. Black and white. I hate leaving bad reviews. I really do.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By tamiaperkins34@gmail.com on 4/22/2019 at 5:07 PM. Helped by T.J.

If you want a car the Best sales person is TJ he takes his time and finds the perfect vehicle for you great guy five stars.

I would recommend this dealer.