Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.5  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new car purchase

By jane on 8/19/2019 at 2:33 PM.

Amir Akbarnia and Amir Moradi made purchasing a new car an easy enjoyable experience! No hard sell, they listened to what I needed and guided me to the right car! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

B-1 Service

By TEJ48 on 8/18/2019 at 3:59 PM.

B-1 Service completed satisfactorily and on time. Advisor suggested the $139.95 alignment warranty for one year versus the $99 for a one time alignment. With KC roads as messed up as they are, I decided it was a good deal and went with the one year alignment warranty.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Purchased through Costco

By RobinRN on 8/8/2019 at 1:23 AM.

I purchased new Pilot through Costco. Had done my homework and that was the best deal. I felt price for my trade in was fair. Plus Jay Wolfe dealership added on some oil changes and tire rotation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased my Honda because of the Sales Professional!

By Amanda on 8/8/2019 at 1:19 AM.

Although a huge (and long time) fan of European cars, but not a fan of arrogant sales persons, I decided to consider the Honda CRV, only because of its reviews as best-in-class. The sales person at Jay Wolfe Honda who greeted me turned out to be, by far, the best car sales professional with whom I have ever dealt. Amir Moradi was professional, respectful, extremely knowledgeable and an absolute pleasure! I truly enjoyed the entire sales experience - never once feeling pressured! Amir continued to remain in touch to ensure I had taken advantage of the wide array of features this vehicle offers. I highly recommend Jay Wolfe Honda and specifically Amir Moradi! On a related note, even the finance portion of the process was very positive, handled by another professional, coincidentally by the name of Amir. Again, no pressure - just another very pleasant experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First new car

By eg17 on 8/7/2019 at 12:29 AM.

Fast and easy process with Amir. He stayed professional and was easy to communicate with. He let me take my time to make the best decision for me and showed me a vehicle that fit my needs. Josh was great in financing, he thoroughly told me all of my options and let me make a good decision for myself. Both were very professional during the whole process and very enjoyable to work with!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My first Certified Pre-Owned Car

By Bwilmoth on 8/2/2019 at 10:02 PM.

Amir went above and beyond to make this a great buying experience. Not only did he find me the perfect vehicle, He has followed through on my every request and answered all of my questions in a timely fashion.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best experience ever!

By familyman on 7/31/2019 at 4:17 PM.

great process and love how Amir Moradi give me all the right information! fast and easy process both on sales and fiance part of the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a used Grand Cherokee Laredo

By JMARK on 7/5/2019 at 11:25 PM. Helped by Andrew Barth.

Andy B. (sales), Josh (finance) & the staff were easy to talk to and work with. Sadly I forgot the name of the gal who answered our initial call and set up our appointment. The Jeep was incredibly clean and priced right. Great facility too. They can service the vehicle and of course honor our warranties. We plan to call them for our next vehicle if this level of service continues. Great job folks, thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used Vehicle Purchase

By Walker Family on 6/25/2019 at 2:43 PM.

Thank you to Afshin Farr, Josh Pop, and Jay Wolfe Honda staff for helping us get our son out with purchasing his first vehicle. The process went pretty smooth. It's nice to know that he ended up in a vehicle that you guys had certified and had already taken care of any issues. Afshin was so kind and dismiss any concerns we had. He listened to us and wasn't just trying to sell a vehicle. Josh was great in explaining the loan process to our son and making sure that he was comfortable with his purchase. Rachelle, Rob and Zachery Walker

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tire repair and replacement of filters

By TEJ48 on 6/9/2019 at 7:53 PM. Helped by Chase Harrington.

I took my 2016 Honda Accord in on short notice to have them repair a tire that was leaking. They found a nail in the tire and were able to patch it. They also showed me that the cabin and engine filters were dirty and needed to be replaced.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great salesperson

By Honda customer on 6/4/2019 at 5:39 PM.

Afshin Farr agreed to show my son and myself a couple different cars and rode with us for the test drives, even though we explained to him that my son was moving to Boston and intended on leasing his car there, from a Boston Honda dealership. Afshin was gracious despite having to spend (or "waste") his time with customers who were not going to reward him with a purchase/lease.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price

Excellent experience

By Susan, happy lady on 6/1/2019 at 9:14 PM. Helped by Don Franklin.

My husband and I had a great experience with James Trotter and Don Franklin today as we made arrangements to purchase a new Pilot. I test drove one yesterday and James was so pleasant and knowledgeable. I wanted my husband to drive it as well, so we went back today. James had called this morning as a follow up to see if I had any questions about the Pilot. He met us when we arrived and made the process quite smooth. Don , a manager, also made the process pleasant ... a fair price ... no pressure, no haggling . Both men were a delight to work with. I recommend them highly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hassle-free experience.

By SusieB on 5/29/2019 at 4:57 PM.

We went in on a holiday and were greeted almost immediately. Our sales representative, Kim, was gracious and attentive. He asked me all sorts of questions and quickly understood what I did and did not want. Two hours later, they had ordered the car I wanted and had me on my way in a loaner car. Returned the following day to finish the paperwork with Amir and they let me drive my new car off the showroom floor (true story!). I was very pleased with my experience in buying this car. I was less pleased when this survey - sent to MY email address - after I was the listed primary purchaser, the writer of the check, etc. was addressed to my husband. It’s a little detail, but it’s a significant one. I would definitely recommend someone keep a closer eye on things like that. I’ll remember my car buying experience as a positive one, but this last bit did not make me very happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unstressful and easy!

By JKR on 5/27/2019 at 7:30 PM.

Every step of the purchase process was easy, understandable and not anxiety provoking. Very polite and knowledgeable sales staff. We got a great Costco price!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Respect and No Pressure

By Happy CRV owner on 5/28/2019 at 2:12 AM.

We were treated with respect by our Salesman Amir Moradi. He gave us answers to our questions. Everything was laid out and we were given straight answers. We let him know that we wanted to look at another car at another dealership. Our experience at the other dealership was not good. We called Jay Wolfe Honda back to let Amir know we wanted the vehicle we test drove that morning. It was still available and we bought it. Best car buying experience we have ever had! Next time we need a vehicle we will go to Jay Wolfe

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and responsive, friendly

By Heltoka on 5/27/2019 at 9:53 PM.

Dealership opened service door upon my arrival, greeted me, logged me in, sent me to customer service lounge and then called me 40 minutes later to let me know that my car was ready to go. I had a LOF and tire rotation, and the service person went over the inspection sheet that was done on my vehicle as well. Stopped into say Hello to my F&I Josh Pop as well- friendly as always. Had a car wash performed as well - N/C which is always a nice perk!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Thanks!

By ndriscoll on 5/27/2019 at 1:08 AM.

Always know Bryon will take care of me and my car. So appreciated of the car loaner so as to give me transportation overnight. Love that you always make sure my car is washed after being serviced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance Service

By Acs1973 on 5/26/2019 at 11:37 PM.

Byron is always friendly and provides terrific customer service. I got a call as soon as my car was ready. Very happy with service department.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New CRV

By Gram on 5/26/2019 at 11:14 PM.

We were greeted and placed with sales person quickly. Had a test drive. Looked at choices of color etc. The dealership was very busy but and we had a few times we were waiting, but it wasn’t too bad. Drove off with new car that afternoon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car sells experience yet

By My BMW on 5/25/2019 at 8:36 PM. Helped by David Bierworth.

Afshin Farr is the best salesman I've encountered yet. He acknowledged me, gave me exactly what I wanted, no pressure. David Bierworth was awesome.

I would recommend this dealer.