Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Used SUV purchase

By JR4MATH2405 on 8/13/2019 at 1:22 AM.

The first question they ask is whether you want a bottled water or a snack. It is easy to see the top knotch training the sales team receives! They aim to please! There is no rush to make a decision. When you are in the market to buy new or used, Jackie Cooper Nissan will help you find what you want and what you need. Be real with them and they will bend over backwards to make you a satisfied customer.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great Experience

By jonny3x37 on 8/12/2019 at 2:36 AM.

We worked with Nihad and Stephon while at Jackie Cooper. We found them to be very reasonable and informative about the car and the offers they could do. Nihad walked us through step by step of the car buying process and explained things very well. He made us feel comfortable and at home during the process. We would absolutely buy from them again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nihad turned a bad situation into an AWESOME experience!

By McCallsDandP on 8/10/2019 at 8:28 PM. Helped by Eddie (Appraising Manager) and Joey Ryan (Service department).

Our transmission went out in the vehicle we were driving completely unexpectedly. It was going to be pretty expensive to replace so we decided to see what our options might be to trade it in. Everyone at Jackie Cooper that helped us went above and beyond to meet and exceed our expectations. We went in to see about just getting into a pre-owned certified Rogue, however with the rebates going on, we were able to purchase a 2019 ROGUE with all the bells and whistles we could ever ask for. Nihad explained each and every one of them with in-depth knowledge and passion, it was like no other dealership experience we've ever had (and we've had plenty). When it came time to negotiate, the appraising manager and the financing manager did everything we asked. We strongly recommend anyone looking to purchase a car, please go see Nihad and the team at Jackie Cooper Nissan!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING!!!!

By cynthiaelenazac on 8/2/2019 at 2:18 PM.

Well what can I say... It was my first time buying a car and Nihad made sure that it was the best experience! He explained EVERYTHING in detail ...I have to say that my experience was unforgettable.... Im so thankful that we came across Nihad and Jackie Cooper Nissan!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and knowledgeable staff

By Judyblue on 7/31/2019 at 1:15 PM.

We had a pleasant experience working with everyone at Jackie Cooper and pleased with the knowledge everyone had regarding their cars, suv’s and trucks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By rgray918 on 7/29/2019 at 10:19 PM.

Easy car buy experience. Nahid was awesome. We bought two vehicles from him on the same day. One for my mother in law and one for us.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By daz on 7/13/2019 at 1:32 AM.

Nihad is great salesman. He’s very knowledgeable about the cars he sells. He provided great customer service. I’ll definitely be buying more cars from him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By oggiebass on 7/6/2019 at 10:06 PM.

Our car buying process was handled quickly and effortlessly. Very professional and very friendly. We shopped on Friday night and had our van by lunch on saturday.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By alyssaholland90 on 7/2/2019 at 12:05 AM. Helped by Nihad deserves double praise he is awesome !.

My experience as soon as I walked in the door was comforting as a women. Everyone I came in contact with made me feel at ease. Nihad made buying a car so easy and also made sure I was comfortable with my purchase and my payments before signing a thing. He also assured me if I had ANY questions or concerns that he was only a call or text away. Nihad and Elonte were both extremely consistent and me and my husband feel right at home we will definitely refer our friends and family to purchase from here again in the future. Thank you guys again I love my Rogue !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience!

By JFord on 6/30/2019 at 2:09 AM. Helped by Tony.

Joe was an amazing salesman at Jackie Cooper! He was on time with our appointment, personable, and genuine. Salesmanship and customer service like his is what makes a return customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great Salesperson Experience

By Mark E on 6/27/2019 at 2:42 PM.

If you are looking for a Nissan, I would HIGHLY recommend you go to Jackie Cooper Nissan and find a salesman named Joe Simmons. I have bought several cars in my life. Joe was not what you think of when you think of a car salesman. He was not pushy, He listened to what we were looking for and he worked diligently to find the car. It happened to be on the lot. He did not parade us around that dealership like some experiences I have had in the past. We sat in his office and he would go take care of the task at hand and get whatever information that I needed and come right back to the office. I feel like he got us a good deal on the car and it was not an "All Night Experience." Joe was very respectful of our needs and our time. Thank you Joe! A+

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By mike on 6/28/2019 at 3:38 PM.

This purchase could not have been made any more efficiently and graciously. We told our salesman our needs and preferences and he had the perfect fit for us on the lot. He never made us feel pressured, but simply connected us with the right car options. He was gracious, patient and helpful. He gave us his focused attention and after purchase, he spent considerable time going over the operating procedures and arrangements. He also helped with set-up of the electronics to our phone.. We are very happy with our purchase and thankful for the wonderful experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

PRESENTATION BY MR. SANSOUL

By ladyeddieh on 6/21/2019 at 12:19 AM.

Mr. Sansoul, upon meeting him, immediately made one feel that the most important person in the showroom was who he was talking to. His command of the information presentated was reassuring. Beside being well presentated, he has excellent people skills. I would highly recommend Mr Sansoul and this dealership to anyone in the market for a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Buy, Awesome Communications, Awesome Saleman

By doubleeefarm on 6/16/2019 at 4:30 PM.

No pressure, Nihad was my salesman & he did a Great Job...answered everything & worked very hard to get me the BEST DEAL!! Very Very Happy!!! Would recommend to anyone, No pressure when you first pull into the lot but they are happy to help and very friendly.. Tried them you won’t be disappointed!!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
3   Quality of Work

Fast, professional service

By jlee251 on 6/13/2019 at 8:37 PM.

Nihad was great! The service department did a really nice job cleaning and touching up the car. I appreciate the transparency with price. I would do business with this dealership again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car purchase

By Dan&Deb1014 on 6/8/2019 at 6:33 PM.

We we very fortunate to meet Elonte Battle. He was excellent in customer service as well as maintaining company standards. He provided us with exactally what we were after. The young man is a quality salesman for Jackie Cooper Nissan. Danny and Debbie Stone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Surprise purchase

By chanelparnell on 6/8/2019 at 10:34 AM.

My husband and I came into the dealership to purchase new tires for his 2013 Nissan Murano. While waiting we went to browse the used cars. I saw the white 2016 Nissan Altima, checked out the specs and noticed the excellent condition. This car was like new. I called my husband over to show him. He said its a nice car, asked if I liked it. The salesman came over to where we were, asked if we would like to drive it. So we did. I liked everything about the car. We came back and went inside to check about financing. Nihad was so helpful and knowledgable. He gave us some numbers and my husband bought the car, I was so surprised and happy, I literally cried happy tears. Thank you for making this so enjoyable! .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jordan is AMAZING

By Aimee on 6/7/2019 at 2:49 AM.

I was referred to Jordan Pochocki specifically. I was given his business card and I emailed him the car that I was interested in buying. He responded the next business day and we met in person within a few days. He accommodated the times I was available and was EXTREMELY respectful of my time. He was never overbearing or pushy and went FAR out of his way to make sure he found the right car for me. The process continued for several weeks and I NEVER felt pressured in any aspect of the decision making process. He called me the following week to make sure I was settling into my car and to make sure I didn't have any questions. I will definitely be a repeat customer. Thank you for everything !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nihad simply the best

By justin.rice on 6/5/2019 at 7:34 PM.

3rd Nissan and second to get via Nihad, always a great person to work with kept us in the loop on a great car for my daughter. 10/10 would shop with Nihad and Jackie Cooper again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beyond satisfied

By grandez12 on 6/4/2019 at 7:00 PM.

I can't thank enough to both the sales consultant Mohammed Sansoul, his supervisor Kip Karn. I recently purchased a third car from this dealership. However, the last car I purchased had some issues with carpet beatles. When I called Mohammed and explained the situation he was quick to show concern and he offered his aid. I went in and after the confirmation of the bugs. The dealership, helped me exchanged the car for a different one. I'm beyond satisfied with the level of help and understanding of these two people at the dealership. Kip was very personable, and willing to help me in order to achieve satisfaction with my situation.

I would recommend this dealer.