Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.5  
Quality of Work
4.8  
Service
1  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Terrible location - do not go here

By Kport3 on 10/30/2018 at 1:36 PM. Helped by Several.

Poor customer service and long waits best describes this location. They don’t honor appointment times. They are incredibly disorganized. You can never get someone on the phone or to call you back. They do not keep you updated on the status of your vehicle. I would not feel comfortable leaving my vehicle alone with this group. In addition to suffering through terrible customer service at the service center, if you go to this location you will have to fight the sales people who pounce on you the second you pull in to the lot. I’ve had sales people trying to sell me a vehicle before I’ve even gotten out of my car. They hover around the entrance like vultures. The service staff can’t be bothered to help you. The facility where you wait is disgusting. It is not clean at all. If you can, drive the extra time and go to one of the other dealerships near here.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai purchase

By geezer.g2b on 12/25/2017 at 5:16 PM. Helped by Chuck Micci and Eric Curtis.

The entire staff at this Hyundai dealership was very professional, thoughtful and very helpful. They guided me through the process, step by step and told me if I had any questions about some of the new options on my car, to drop by anytime. I dealt with the sales manager, Chuck Micci, and sales consultant, Eric Curtis. Eric was especially helpful. He helped with the return of my rental car as well retrieving the license plate off my old car at the repair shop. Overall, the service was exceptional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

the best ,easest and fastest experince I have ever hsd buying a car

By thompsonroxane8 on 12/23/2017 at 5:24 PM. Helped by Mr Charles Store Manger.

The staff at the Mt. MORIAH location were the best the manger Mr Charles should get the best manger award, once I was sold the car ,he called to make sure the rest of the staff were taking care of me>I NEVER BOUGHT A CAR SO EASY AND FAST BEFORE .I WILL RECOMMEND ALL MY FRIENDS TO GO THERE AAND BUY A CAR

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thumbs up!

By b.bailey2868 on 12/19/2017 at 5:30 PM. Helped by Craig Wearthy ,Najee, Ricky, Jessie.

My experience was great overall and the staff were very friendly and professional.. They showed me all the cars features and was very patient with me.. I would definitely return and recommend Gossett.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Owner

By trenikia_shelton on 12/19/2017 at 5:26 PM. Helped by Najee Garrison.

I was beyond happy with my purchase, I will be a returning customer! The staff was beyond helpfull upon my arrival. Najee also helped me pick the best vehicle for my budget.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Strongly recommended!

By benzys on 12/12/2017 at 5:27 PM. Helped by Najee as well as Chuck.

They were attentive to my needs and limitations, helpful with red tape, did not try to push things on me I didn't want, were very transparent.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

N/A

By herb.moore on 12/7/2017 at 5:20 PM. Helped by N/A.

I do not want to add a review, however I seem to have no other choice. My experience with Gosssett was great. I had a Honda on hold at another dealership and drove up in my new Sonata and got my deposit back. Please let me out of this survey.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By shontae.watkins1014 on 12/1/2017 at 5:28 PM. Helped by Ebony Jefferson.

Ebony was very friendly and professional.She made my car buying experience stress free. She was very informational, answering any question we had. I word highly recommend Ebony to friends and family that's in search on purchasing a car.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Customer service

By cathysnorwood on 11/29/2017 at 5:28 PM. Helped by Craig Worthy.

The salesperson was professional and knowledge .He deliver the vehicle to me so Zi could test drive.I would recommend him to all my friends.He went over all the features of the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great

By itherapyar on 11/29/2017 at 5:26 PM.

great car buying experience Craige Worthy is one of the best sale people ever he made us feel very comfortable let us make our on decsion and did not force anything on us and made sure we was very happy and did what ever to make us happy

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Latornia

By dlatornia on 11/25/2017 at 5:18 PM. Helped by Ebony Jefferson.

It was a overall good experience. They really worked with me. It was friendly and professional. They made sure I was very happy with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!!

By jarvezemcneil1 on 11/24/2017 at 5:21 PM.

The whole team helped me with my new car! I loved the whole experience, i will be returning for oil changes and all my other car needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By shaquana_fane on 11/10/2017 at 5:22 PM.

I had the best experience with Terrence, Craig, Eric, Ebony and Jesse they all were polite and very helpful with any questions and concerns that i had. Everything was done to my satisfaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience of Hyundae purchase

By tgas60232 on 11/9/2017 at 5:36 PM. Helped by Najee Garrison.

We were highly satisfied with the Salesman,Najee Garrison. He showed us what he had at 2 different lots until we found what we wanted. He didn't try to sell us something we didn't want. The dealership just didn't have enough inventory to choose from in the SUV area.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car Buying

By sweet_pea67 on 11/7/2017 at 5:15 PM. Helped by Eric Curtis.

Made car buying easier than most dealerships from the start to the finish. My salesman Eric Curtis was very nice and helpful as was the entire staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly satisfied customer

By laminyah on 11/3/2017 at 4:26 PM. Helped by Craig Worthy, Jessie, and Nick.

I was very satisfied with my overall experience. I was greeted with a smile and in timely manner. My salesman found me the perfect car. He listened and was very professional. I have bought three cars previosly and this was by far the best experience. Thanks!!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Car selection

By imiller8768 on 10/10/2017 at 4:20 PM. Helped by Najee, Terrance, a tall young lady.

Great experience, I love my car they did an outstanding job in helping me every step of the way . Communication levels is amazing as well. The staff wanted to make sure I got what I wanted for a good price

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gossett Hyundai South #1

By mjohnson_1 on 9/28/2017 at 4:44 PM. Helped by Derek Davis.

Mr Davis greeted me and my husband we had come the Dealer Ship he said come on by and we did just that and was pleased that we did he is a good assets

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By bethblu on 9/26/2017 at 4:23 PM. Helped by Ebony.

I got a great car at a great price!! I love my new car! My salesperson, Ebony Jefferson was great as well as the manager, Chuck Micci. I'll be a returning customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By jasmine_levette on 9/20/2017 at 4:20 PM. Helped by Najee.

My experience went wonderful. My dealer Najee was very patient, he listened to all my pros and cons about what I wanted in a car, and he made it happen. All my expectations were met and the rest of the staff was wonderful and very professional. My walk through process about the finances was clear, precise, and no funny business. Overall it was a great process. Thank you to the dealers at Gossett South!!!

I would recommend this dealer.