Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Overall Experience

Bait and Switch!

By disappointed on 5/28/2019 at 2:54 AM. Helped by Perry Butcher.

While looking online for a 2017 Subaru Forester to buy, suddenly a call came in from Fayetteville. It was Perry Butcher with Chevrolet of Fayetteville. The car I was looking for was on the website, and we agreed to drive over an hour for a test drive. Mr. Butcher said he would bring it up front for us. When we arrived, Perry met us saying that he couldn't bring the car up because another salsperson was in the middle of a deal, and he sat us down to wait until he could find out. Some time later, about ten minutes or so, he came in and told us that the car was sold, but he could show us another vehicle, a 2018 Forester. We said no, we wanted a 2017 car and the price that was online. "Don't you just want to look at it?" He asked. We said, we were not going to pay the increased cost and there was no need. The car in question is still shown online, and I daresay, Mr Butcher is using the same line with other customers, as well.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kendall Allen Sales

By CRS on 1/10/2019 at 2:31 PM.

Kendall Allen was outstanding in helping me find the Silverado with all the options I was looking for. She was super efficient and very helpful during the negotiations and paperwork to follow. I would recommend you ask for Kendall when you decide to shop for a new Chevrolet. The entire process took less than an hour to complete which is 2-3 hours faster than any other place I’ve ever purchased a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New 2018 LTZ.

By cccCCC!!11 on 1/7/2019 at 6:37 PM. Helped by Denver long.

Denver did good at helping find what I wanted in the range I needed. In and out in just a few hours. Everything went smoothly.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

New Tahoe Purchase

By Jason on 1/4/2019 at 2:29 PM. Helped by Denver Long.

Denver did a nice job of helping me and not being pushy. I would buy another car from this dealership. More Tahoe inventory is needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ring in 2019 w new car!

By tahoe girl bought traverse on 12/30/2018 at 5:17 PM.

Mark Jones made our buying experience the best ever!! Overall everyone we encounter was friendly and helpful. Mark listened to our expectations met them and didn’t try to sell us something more. Go see him! Thanks Mark

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New, New Car

By mcseaton on 12/26/2018 at 5:11 AM.

My experience with this dealership was a little unique in that I purchased a vehicle in September and then I got into an accident. This vehicle ended up totaled (due the severity of the accident), but I felt confident that this vehicle in addition to the safety precautions I took (i.e. wearing a seatbelt). I felt so comfortable working with this dealership the first time, that I went back following the accident to purchase another vehicle from them, specifically from the same salesman. He paid attention to the requests I had, specifically in safety, and walked through each vehicle with me, answering all of my questions with patience. He tried to get to know me, and helped me find the vehicle with that knowledge. I can’t give enough positive feedback about this experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Deal with the Best & forget the rest .

By MAB56762 on 12/17/2018 at 4:53 PM. Helped by Blake James Neisen.

When you walk in for service and the Service Department is there to help Navigate though the problems, if it is not right, then will do it again (Difficult to find) 2013 427 Corvette , this is a wonderful automobile . looking at updating my truck (1997 03/4 GMC -187,000 miles ) Still a wonderful product . But man have the 2019 Have come a long way , settled on a 3500 4x4 , Sales staff is very helpful , Blake & J.R. Pitts treated me like Family. Is that what we all want . Looking forward on driving the truck into the NEW Year . Thanks from Real Assets Mark A. Brewer ABR,CRS,GRI,PB

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kendall is amazing

By kempson family on 12/7/2018 at 1:26 AM.

We were extremely pleased with the customer service we received from Kendall. She is a wonderful salesperson....not pushy, willing to listen and work with us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Excellent customer service

By DawnH on 11/30/2018 at 11:18 PM. Helped by Blake Miller.

Thank you Blake Miller for all of your help with the purchase of my new car! You are very professional and easy to work with!! Thank you so much!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great experience

By V. McCurry on 11/30/2018 at 12:57 PM.

Thank you Chuck Bolinger for all your help! We enjoyed working with you and appreciate your professional demeanor. The price was very good and the service was too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By The Willsons on 11/21/2018 at 2:12 PM. Helped by Bubba Caple; Clark Rathe; Brian Neisen.

The process was smooth and the customer service was awesome! They listened to what we wanted and took the time to ensure we were happy. The finance process was super fast and easy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

SS CAMARO

By Stenie1 on 11/18/2018 at 2:50 PM.

We all know, buying a car is a process. There are almost always parts of that process that can be unpleasant and time consuming. Ricky Jamison made it enjoyable with know pressure at all. We have purchased a lot of vehicles through the years and I have to say this was the best. We will buy our next vehicle there

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great service

By jahunstable on 11/16/2018 at 1:13 PM.

Matt was great to work with! Helpful, friendly and honest. I would definitely recommend him and the dealership. Thank you so much! We love our new Tahoe!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great service

By King,tammy75 on 11/14/2018 at 1:50 AM.

Matt worked with me one what I was looking for. He was friendly without being pushy. It was a pleasure buying a new car with Matt as my salesman

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service!

By Jamie on 11/12/2018 at 12:35 AM.

I was very impressed with the level of customer service I received for my internet purchase and was equally impressed when the purchase was completed in person. The entire team was amazing! Thank you so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Pking on 11/11/2018 at 11:37 PM.

This was not my first time buying a vehicle thru Matt but both times he has treated me like family and helped me get to where I wanted to be and the vehicle I wanted

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest car purchase ever

By Dbuf86 on 11/9/2018 at 2:31 PM. Helped by Mark Jones.

Quick, friendly, honest, respectful. They gave me exactly what I wanted and honored their word. I would definitely purchase their again and recommend to others

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn’t be happier.

By rollinin on 10/24/2018 at 1:52 AM. Helped by Leif Harriman.

I couldn’t be any happier with my new truck. Everyone worked together to help me find exactly what I wanted and then gave me a heck of a deal. I will definitely ask for Leif Harriman for my next vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything was great.

By Joe on 10/21/2018 at 12:00 PM. Helped by J.R. Pitts , Mark Jones.

Mark Jones was interested in what I was shopping for. A person can NOT go wrong buy purchasing from Mark and Chevrolet of Fayetteville. Thanks Mark.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service Matt Dillard was very professional and hel

By Altmannm on 10/19/2018 at 1:04 PM.

Matt was very helpful in the process and explained everything. It was a pleasure to deal with him. I recommend him highly. I appreciate all his help

I would recommend this dealer.