Bommarito Mazda South County
Dealer 2-Year Rating |
Dealer Reviews
new Definition for service
Great dealership it is not my first visit and definitely not the last my car feels like new after every visit, on the top of that they provide me with a loaner car in case I didn’t want to wait my car was bought new from them and I will buy my next car from there Thanks Bommaritto
I would recommend this dealer.
Great Price! Great Car!
Sal and his sales team at This dealership are great. I have purchased 4 Mazda’s from this dealer and have always had great experiences.
I would recommend this dealer.
Top notch service
Very prompt and professional service experience. Really appreciated the appointment confirmation and reminder emails I received. The service intake area was currently undergoing remodeling/renovations and the new customer waiting area should be very nice upon completion.
I would recommend this dealer.
Excellent Customer service
I needed immediate service because check engine light was on. The were able to get me in and rectify problem. Thank you Tyler for service
I would recommend this dealer.
Kind and courteous.
Excellent customer service. Katie Drennen was kind, courteous and able to explain in simple language what needed to be done to Mazda Tribute in order to pass inspection to renew plates.
I would recommend this dealer.
Second Mazda
Purchased and CX-5 in 2015. When my wife needed a new car, we really liked the CX-9 and went to Bommarito first. Great experience with Steve (who sold us our first Mazda) and with Brandon. Friendly and no pressure, felt they were fair with our trade in and great dealing with the finance department as well.
I would recommend this dealer.
Great customer service, worked with my limited budget.
I have a limited budget. Had to have an inspection on my car to renew plates. Worn out brakes on rear, not-so-worn brakes on the front. Repaired the worn out ones and recommended repair of the front brakes within 6 months. Applied coupons to both the brake repairs and the oil change/filter, rotate tires and adjusted sensor for the air balance in my tires...all inclusive. Added a new air filter...no additional charge. The staff are very customer-service oriented and listen to my concerns. They always have my back and thus the reason I continue to return to South County even after I have moved to West County. Car drives like it did when it was brand new. It is a 2013 Mazda3
I would recommend this dealer.
jeff and Pam
Our experience with Steve was very pleasant . He was not pushy at all with us. He let us make our own decision. I would recommend Steve.
I would recommend this dealer.
Kevin and the team are great.
Really have never had a bad service experience with the team. In at 7:30, out before 8:45 - which is pretty quick. Might just suggest a little healthier snack option besides donuts. Maybe bagels?
I would recommend this dealer.
Oil change
Great friendly service for my oil change. The price was great, the service was wonderful and it was done promptly. I would recommend them to everybody.
I would recommend this dealer.
Liars
Buying a car is rarely a pleasant experience, but they took it to a whole new level of bad. Hands down, worst experience with a dealership,
I would not recommend this dealer.
Mazda experience
My experience was exceptional because of Katie. She was pleasant, professional and helpful! The remodeling was annoying I could barely hear our conversation. I would come back just because of Katie.
I would recommend this dealer.
Great experience
We recently bought a new Mazda 3 hatchback from this dealer and we didn't have any problems or concerns. We really recommend this dealership!
I would recommend this dealer.
Unreasonable Sales Manager
Went thru the usual negotiation process for the price of a 2018 Mazda 3 and settled on a price. I requested that I visit with my personal banker for a new car loan because I have a close relationship. The salesman said I could leave a good faith non-refundable deposit on my MasterCard and that it was common practice. But when he approached the Sales Manager he was refused and told I had to use their financial department that very day or give up the car. I left upset but later worked it out with the Salesman, got my loan the next morning, and returned the next day and purchased the car. The Sales Manager is Corey Young. These hard core tactics are what give the car sales experience the bad reputation it has today and are unnecessary. Why make it a negative and emotional experience.
I would not recommend this dealer.
Kevin is wonderful!
Kevin has been wonderful to work with. Initially I had issues with my vehicle and he helped resolve them. He makes scheduling and getting my vehicle services easy and convenient! I greatly appreciate his assistance, and he is truly an asset to the Bommarito team!
I would recommend this dealer.
repair on maxda
I have had much necessary work done on my car and have compared to other repair shops in my ara and they are within range of them so i don't feel like I'm getting ripped off by them.
I would recommend this dealer.
Oil Change
I walked in on a Saturday morning/no appointment and I was able to get in right away. I was only in th waiting room for about 45 minutes to an hour.
I would recommend this dealer.
Friendly service
Brandon was very helpful and friendly. Since this was my first lease, he made it a very smooth transition and provided tips and pointers for my new CX 9.
I would recommend this dealer.
Great Customer Service
The salesman listened to exactly what I wanted and anticipated my questions and needs. He described in detail every feature of my new car. The finance rep helped make the signing of all the paperwork simple and easy to understand. I felt very comfortable and at ease during the whole car buying experience.
I would recommend this dealer.
Recall Incompetence
I bought my Madza3 from Bommarito and had it serviced there for a few years. Service was always slow and sub-par, but 9 months ago I brought it in for an oil change and a required parking brake recall from Mazda. After waiting several hours, I finally left the dealership after my service was supposedly completed. Months later, I received another recall notice from Mazda saying that I need to have the recall completed or Mazda will not be held liable for future damage. I called Bommarito and the service center said it "looks like the recall ticket is still open, so they must not have completed the recall". The invoice reflects the recall, but says it was deleted. Now I am almost a year overdue on the recall, with who knows what kind of further damage on my car because of it. They offered no resolution except to say "we could offer you a rental car if you come in and get it re-done". I will never purchase another car from this dealership or even attempt to have service completed here.
I would not recommend this dealer.