Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best car dealership I’ve ever been involved with!

By Happy car owner on 8/19/2019 at 8:52 PM. Helped by Justin Lonsdale.

I’ve wanted a new car for more than 6 months but I kept putting off going shopping for one because I dreaded it so much. I researched cars on-line to find one with the features I wanted and decided I wanted to drive a CX-5, so I got my courage up and went to Bob Moore Mazda. Justin Lonsdale introduced himself as soon as I walked in the door and then LISTENED to what I wanted. He knew the answers to all my questions and never tried to pressure me to buy more car than I wanted. He even gave me price options I didn’t know to ask about and the total cost of the car without running a credit inquiry or making me fill out any paperwork. It was a wonderful and fun experience. Yes...FUN! P.S. I love my new car!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent buying experience.

By Harry1 on 8/9/2019 at 2:47 AM. Helped by Tyler Morgan - Service Advisor.

I visited Mazda simply because I read in Consumer Reports that the quality and safety features were excellent. Terry Johnson met me and did not pressure me but was very knowledgable of the Mazda line. He listened and made suggestions and told me to bring my wife back in so he could show us both the Mazda line. When we went back Terry met us warmly, showed us vehicles that we might be interested in and we wound up buying the exact vehicle that my wife wanted. Terry took time to explain the options on our vehicle, scheduled servicing, and stayed in contact throughout and after the sale. Tyler Morgan was also very helpful and thorough in getting our vehicle finished and back to us. He is a very conscientious person and a joy to work with.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Mazda update

By CFA 1430 on 7/30/2019 at 1:21 AM. Helped by Clinton Stover, Mark Zackery.

It was time for my 6 to be returned as a rental. So my wife and I started our search for a new vehicle. We wanted to obtain a Mid-size SUV we considered a couple of other brands but came back to get a CX-5 touring. The treatment and courtesy extended were great. No pressure a little back and forth on the price. The Salesperson Mark Zackery was great to work with. very knowledgable of the line of vehicles and very helpful in helping me get the vehicle to meet our needs. Having used the service department for the past three years I know that Ken will take care of my new CX-5. Thank all the staff for providing a very positive service during the entire process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Jessica.alters on 7/25/2019 at 10:26 AM. Helped by Justin Lonsdale, Clayton.

Justin and Clayton were great. We came in after work on a Tuesday and they worked with us until almost 10 to get us the car and deal we wanted. They were polite and as helpful as possible, leaving us extremely happy with the experience we had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Team!

By Sold!!! on 7/15/2019 at 12:25 PM. Helped by Mark Zachary.

Just bought a 2019 Mazda Miata. Mark Zachary and his team were a great help. Know their cars and care about their customers. The Mazda is an incredibly well-built vehicle and based on the purchase experience I will definitely have all service needs to be handled at the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome! Awesome! Awesome!

By mazdagirl on 7/3/2019 at 5:27 PM. Helped by Justin ,Dalton and JC at Bob Moore Mazda in OKC.

Easiest ,most friendly, customer focused car buying experience I have ever had! The young men I dealt with were polite, respectful, attentive and actually listened to my needs and concerns! And then delivered! This experience went way beyond my expectations and ...................... I LOVE my NEW MAZDA CX5 ......XOXOXOXOXOXOXOXOXOXOXOXOXOXOXOXOXOXOXOXOXOX

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New CX5! Love it!

By TeraV on 7/1/2019 at 8:07 PM. Helped by Mark Zachary.

This was a very pleasant car buying experience. I had researched online and found the exact car I wanted online. Mark Z made the purchase painless. He even came in on his day off. Thanks so much for all the help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Roger and Mark are Rockstars

By OSUPOKE on 6/10/2019 at 6:54 PM. Helped by Mark zachery and Roger Smith.

This was a very pleasant car buying experience. We had researched online and the car was as advertised. Mark and Roger made the negotiations painless. We were treated fairly at every step in the process

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales staff, dealership!!! (Terry Johnson)

By garciamazda3 on 6/9/2019 at 9:30 PM.

I cant say enough about Terry! He was super helpful with all the questions we had about the Mazda 3 that we were interested in. He helped us get the best deal on the Mazda 3, and we drove away with it!!! Will definitely be going back to Bob Moore Mazda for future purchases, and I live in Texas!

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Good experience

By Bobzmay on 6/4/2019 at 11:39 PM. Helped by Justin Lonsdale.

Followed a used car at Bob Howard Mazda online in couple of days and got the deal fairly. Very easy to deal with! Nice experience for buying Mazda CX-5

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Mazda CX-5

By rsmith19 on 5/29/2019 at 3:09 AM. Helped by Justin Longsdale, Dalton, Clint.

Recently purchased a 2019 Mazda CX-5, and I am SO happy with my purchase. Justin L made the process so easy, and did not pressure me to make a decision. I had a quite a few options on my mind, and test drove three other vehicles. Justin was so patient with me; I think in the end I drove the CX-5 a total of four times before finally buying (shout-out to Dalton as well because he took me to test drive the 2018). Can’t say enough great things about all the employees here! Finally after test driving so many other options I kept coming back to the CX-5. I looked at the RAV-4, Nissan Murano, and Volkswagen Tiguan, and the CX-5 is definitely the best bang for your buck! It has everything I wanted at a price point I was comfortable with. The design and style of this car looks so much more expensive then it actually is! Justin did such a great job explaining all the features of this car, and is one of the main reasons I decided on the CX-5 and to buy from Bob Moore. He really knows his product, and one of the best salesman I dealt with throughout this process. I ended up financing through the dealership, and Clint made the process so easy for me. Definitely glad I chose to buy through Bob Moore!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Experience was good

By Craigy63 on 5/26/2019 at 10:23 PM. Helped by Dalton.

Dalton was very helpful and able to answer questions my wife and I. Roger and Robert where also very helpful and friendly. The staff at Bob Moore Masada made buying a car more enjoyable. This was not a typical car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

2016 CX-5

By Raccoon-MS on 5/15/2019 at 6:30 PM. Helped by Dalton Fenner.

Dalton was great and very helpful! The process went very smoothly. I would like to mention that I do greatly appreciate them not wanting to check my credit history prior to agreeing to the sale. I know this can sometimes result in lost time on the salesmen or dealers part but for me I appreciate my credit not taking a hit until I've agreed to a deal. I also appreciate their more realistic and fairly priced doc and processing fee. Some dealerships will charge up to $600 for this which is a little outrageous. So far I'm very pleased with my CX-5!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They took care of me.

By clg11 on 5/6/2019 at 9:41 PM. Helped by Terry Johnson knows his Mazdas..

The GM Travis Jake work my deal personally so he took care of me thank you. And if want a good dealership go to Bob Moore Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most Knowledgeable Salesman Around

By afarris93 on 5/1/2019 at 2:50 AM. Helped by Justin Lonsdale.

I walked onto the lot and was met by Justin L. and told him I wanted a midsize SUV. He immediately took me to the Mazda CX3 and CX5's. I decided I liked the CX5, and he began telling us about the features each one included. During our test drive, he made sure we knew the most important features. Justin was very knowledgeable and a great help while I was choosing my new Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best selection and easy purchase

By LSteinZZMM on 4/15/2019 at 5:14 PM.

I purchased my Mazda 6 wagon from Bob Moore Mazda in 2007 and had been taking it there for maintenance. It was time for a new car and I knew what I wanted. I looked on the internet and Bob Moore Mazda had the best selection and great prices for a lightly used Mazda 3 Hatchback.. Terry Johnson was great to work with and I love my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Replace leased Mazda3 with Mazda6

By JerryEdmond on 4/2/2019 at 6:05 PM. Helped by Clint Stover.

Although I enjoyed my Mazda3 (leased), I started to want a slightly larger vehicle. This timing wasn't ideal since I was only about 10 months into a 36 month lease. In working with Brandon Ward and his management and support team at Bob Moore Mazda, they were able to put together a deal that made it attractive enough to get me into a beautiful and loaded Mazda6 (lease).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased used 2017 Audi A4

By list20 on 3/12/2019 at 6:38 PM. Helped by Mark Zachery, Clinton Stover.

Mark Zachery was a pleasure to work with. I called Mark while driving back home and asked him a few questions about the vehicle I was interested in buying. A few of my questions required him to do some quick research about the unit on the lot. Mark called me back within 15 minutes and provided all the necessary information I needed to make a decision. Mark provided me all the information necessary to buy the vehicle sight unseen. I’ve now had the vehicle for several weeks and it has been great. The vehicle was priced right and the service was great. Clinton Stover was a big help as well!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Vehicle Buying Experience

By Big Steve on 3/12/2019 at 9:38 PM. Helped by Nick McGregor.

Nick McGregor was fantastic getting me on the road again in a timely fashion. The vehicle was ready when I finished my paperwork, he showed me everything about the vehicle. Nick took the time to make sure I knew the operation of the features. Great buying experience. I was at the dealership for 2 hours, tops. Awesome job Bob Moore Mazda and Nick McGregor.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2014 Nissan Pathfinder

By Kevin on 2/26/2019 at 6:42 PM.

My husband and I purchased a 2014 Nissan Pathfinder using salesman Terry Johnson and team. We are very happy with our vehicle. We are very happy with Terry Johnson and his sales style which means we will return for another vehicle when needed. Thanks again to Terry and other team members we dealt with! Sincerely Jamie & Kevin

I would recommend this dealer.