Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service exceeding expectations

By Jk1968 on 8/21/2019 at 7:39 PM. Helped by Jake.

Vehicle was right. The first time. Jake went above and beyond to make sure the car was perfect and that the service completed was as reasonably priced as possible.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Amazing!!!!

By Piggy54 on 11/28/2018 at 7:54 PM. Helped by Marcus Wilkinson, Chris Merrit.

Buying a used vehicle can be a somewhat daunting task, esp. for someone who hadn't purchased a vehicle in almost 15 yrs. Not so with Bob Howard Hyundai, as all staff we met or spoke with (on the telephone) were pleasant & honest i.e., no broken or exaggerated promises. Just a simple straight-forward experience from start to finish. Our salesperson, Marcus Wilkinson was great, as he was very caring & nice. He had our interest at heart, which I find unusual in the car buying experience. I was totally amazed how "seamless" it was, even in the financing. Can't say enough good stuff & will definitely recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience!

By Car guy on 9/17/2018 at 2:52 AM. Helped by Eslam Ali.

Eslam Ali Is an excellent sales person. Mike, the manager also helped to make this experience flawlessly and painless. We also really liked the finance guy, Chris .

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bought a used car

By Kelli on 9/16/2018 at 6:38 PM. Helped by Ali Eslam.

Very good customer service! They took the time for us to look into a lot of different options. They new their inventory very well, so it made it alot easier.

I would recommend this dealer.

Overall Rating

2.0  

2   Customer Service
3   Friendliness
2   Overall Experience
1   Price

High pressure relentless and disrespectful

By Hyundai4 on 9/15/2018 at 12:18 AM. Helped by Forgotten, two women and two men.

This dealership lost a sale of not one but three vehicles but I'm sure they don't realize that. After my experience stopping by and the MONTHS of constant telephone calls AND texts which they did not ask permission to do, two friends bought Hyundai cars but not here. To begin with they would not give me any kind of price when I asked but played the two-saleman game and insisted on running my credit before any dollar figures were mentioned and of course they like to play the monthly-payment game first. The man who identified himself as the finance manager made sexist comments to my companion and as we finally had enough and walked out, he literally chased us and then stood in front of us blocking our path, where he said he could give a much better finance rate (it was marginally better but still way higher than what we ended up getting). It felt like a ghetto used car shopping experience. The telephone calls were so frequent and desperate and went on for over three full months. I found out later that they not only ran the credit check on that day but three other times over the next two weeks, which they are not supposed to do. I have heard good things about this dealership's service department but because of their salespeople and one aggressive and rude finance employee, we won't patronize the business. I hope if they see this they change their approach with clients because they are losing more than they realize by treating people as objects.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Every time I take my car in, they take great care of me!

By Abryannam22 on 9/10/2018 at 10:45 PM. Helped by Susan Riggs.

This dealership is the best. Any questions comments or concerns I have, they answer right then and there. I know that I am in great hands without a doubt!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A+ Service

By LeightonSKL on 8/11/2018 at 3:42 PM. Helped by Shane.

Shane was amazing he met us out the gate, was never pushy, willing to work with the numbers we needed for the amount of car we need for our family. Will continue going back to this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I love my 2018 Santa Fe Sport Hyundai

By Annsharkey1114 on 7/9/2018 at 10:07 PM. Helped by Eslam Ali.

In purchasing our 2018 Santa Fe Sport Hyundai we were very please with our salesman, Eslam Ali. He has an awesome personality which makes for a great salesman. We dislike forceful salesmen and he was not like that. He was very professional and helpful in negotiating a satisfactory deal. Thank you so much Eslam!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!!!!

By bradisthebest on 5/23/2018 at 6:26 AM. Helped by Scott Carmack and Ross Barton.

I have bought several cars over the years. Most of the time, I end up feeling frustrated, angry, nervous, and cheated by experiences at a dealership. This was not at all the case at Bob Howard Hyundai in Oklahoma City. I immediately felt invited and my sales professional Scott Carmack gave me a plenty of information and time to think things over before going forward with a purchase. I was offered a very fair deal with no harsh bargaining tactics. When I offered less money for the Jeep Wrangler I purchased, Ross was very helpful to get me a better deal. I walked away feeling happy, excited, at peace, and treated right. Before I drove my new Jeep off the lot, another sales professional Ross Barton even came out to thank me for choosing Bob Howard and applied the temporary license plates for me. What a great place!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant

By Teresa lapoint on 3/31/2018 at 8:52 PM. Helped by Scott Carmack, Garrett.

Scott CarMax made it Pleasant and easy and help me get the best car and deal he was easy to talk with made my day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By ShanMax on 3/29/2018 at 9:30 PM. Helped by Scott Carmack, Ross Barton.

I had just started the process of looking for a car so I went online to their website and filled out some basic information. The next day I got a call from Scott Carmack to set up an appointment. I went in the next ahead of my appointment time so SCott passed me off to Ross Barton. Ross took me to test drive the car I came to look at which was a Elantra Sport. When we were done he said have you thought about a hybrid cause I have one right here. The whole reason for me getting a new car was better gas mileage. We test drove that and I liked it. I had to go back to work so I told them I would be back after work. I came back in and Scott and Ross were both helping because they were busy. I ended up buying the Sonata Hybrid and couldn't be more happy! I only have to fill up once a week compared to 3 times a week! I couldn't have asked for better salesmen that Scott and Ross who walked me through every step and I never once got the typical "car salesman" vibe. Great place to buy a car!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent

By Kelsey Franklin on 3/26/2018 at 4:36 PM. Helped by Christine Daniel & Scott Carmack.

Christine Daniel and Scott Carmack sold me the car I wanted for a low price. Neither of them were pushy and were very helpful; any questions I had they had an answer & if they didn’t know they would figure out!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Youngest daughter's first car

By Hank on 3/26/2018 at 2:34 PM. Helped by Christine Daniel, Scott Carmack..

I worked with Christine Daniel and Scott Carmack. They were friendly, professional, and were not pushy or aggressive. They did not try to sell my daughter a car that she did not want. The price of the car was fair and they got me great financing. I will happy buy from them again.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great Experience

By Caitlin098 on 3/24/2018 at 4:08 AM. Helped by Scott Carmack.

I had a great experience! Got a great price for a used vehicle. Bob Howard Hyundai staff got me squared away in great time. The service shop fixed a small leak found on the car as soon as fast as they could. Because I live two hours away and couldn’t make the trip a second time to pick up my car once the service shot fixed it, the dealer who sold me the car drove all the way to my house to personally bring me my car! I highly recommend Bob Howard Hyundai one OKC. Ask for Scott Carmack!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Used vehicle purchase

By MeMe2 on 3/23/2018 at 11:13 PM. Helped by Chris Hale, General Manager / Scott Carmack, sales representative.

We were looking for a quality used car for our grandson who is 16. The General Manager, Chris was very patient with us as our grandson tried to decided on a style and color.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Five Stars for Bob Howard Hyundai

By Erika on 3/23/2018 at 1:59 AM. Helped by Scott Carmack.

Real & honest service. We dropped in on a whim and left with the perfect car because of Mr. Scott Carmack. Thank you a million times over!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

How Car Buying SHOULD Be

By JMoon003 on 3/4/2018 at 1:25 AM. Helped by Scott Carmack, Jarrett Bolfer, Mike, & Chris.

I went in for an oil change and decided to look around while I waited. I had no intention of buying a new car today, but I'd been thinking about upgrading for a while. Scott talked to me about what I was looking for, and showed me a car that checked all the boxes, and the sales managers worked with me to get to a price I was comfortable with. It has everything I was looking for, at a price I can be happy with. I got a decent price for my trade and my oil change turned into a car change. Thank you so much, Scott, Jarrett, Mike and Chris. I appreciate your help.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

TAILORED EASY APPROACH

By gandys581 on 2/28/2018 at 4:03 PM. Helped by Scott Carmack.

I cannot thank you enough Scott Carmack for your assistance in purchasing my new Sonata. Scott worked with me prior to going to the dealer to make sure he knew what I wanted and he could have that car available when I got there. The test drive and following process was straight forward. Very easy buying experience overall. I would certainly recommend Bob Howard Hyundai and Scott Carmack to anyone in need of a new vehicle. Let Scott know what you want and he will find it for you!! Thank!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Management at this dealership is a joke!

By Okccarbuyer on 2/23/2018 at 12:37 PM. Helped by Multiple sales managers and salesman...

Went to this dealership to by a vehicle, was given a price and told the sales manager and salesman I would go and discuss the price with my wife. I came back the next day to finalize the purchase of my new car and was given the absolute run around . I was told the price they had given me the day before was yesterday’s price and since I didn’t buy yesterday I would be paying $1300 more for it.. Do not buy from here!! They do nothing with integrity or honesty at this establishment.. was told they had to report to investors the day before to make the numbers look better, that’s why the price was lower the day before.what a joke

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By Maya Franks on 2/17/2018 at 8:07 PM. Helped by Ross Barton.

He did a wonderful job getting me into a car today and working with me, it’s really great to go to a dealer that knows what he’s doing and isn’t just looking for a sale. Loved my experience! (Dealer - Ross Barton)

I would recommend this dealer.