Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.6  
Friendliness
4.4  
Overall Experience
4.4  
Price
4.2  
Quality of Work
4.4  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Service to my 2017 GMC was great

By James&mary03 on 7/9/2019 at 9:51 PM. Helped by I brought my 2017 GMC in to be services & oil change the services was fast & efficient no problems with the services..

The service was great I got in & got out within a hour I have no problems with auto nation I've always had great experience with customer services & I love the services.

I would recommend this dealer.

Overall Rating

3.6  

3   Customer Service
3   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good service

By Dre on 7/9/2019 at 3:52 PM. Helped by German gentleman.

I’ve had my GMC Yukon for 9years and it still runs great. All major services were performed at AutoNation GMC. The service has quality and they normally try to accommodate your needs.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

They went beyond the call of duty with my service issues.

By Tammie on 2/18/2019 at 4:56 PM. Helped by David.

Once my bumper to bumper warranty expired, I was tempted to consider other options for oil changes and minor issues with my SUV. After all, the dealership prices are not exactly inexpensive. However, I have been won over, for the pass four years, with their service team constant treatment of friendliness, kindness, and their concern for my vehicle. Mitchell normally works with me and has given me top notch service but my last visit was with David, who transferred from Nashville. He went beyond the call of duty and I really appreciate his efforts as well

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

MITCHELL IS AWESOME!

By Mmoss on 2/17/2018 at 6:15 PM. Helped by Mitchell.

I needed major repair work and GMC Mendenhall was the only certified dealer that was able to resolve my issues efficiently! Mitchell was my service advisor and he was extremely pleasant! He made it his duty to call me and give me every update about my repairs. I never was worried knowing Mitchell was taking care of everything for me. I had to make several visits to this location due to the magnitude of repairs but he was always so helpful and it's really inspiring knowing there are people who sincerely care about your issues rather than wanting to make a "quick buck". Everyone was great and if I have any issues or routine maintenance I'll never hesitate to visit this location.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Deal, great staff!

By Rebecca K on 1/13/2018 at 1:59 PM. Helped by Brayden, Emmett, Arnold..

We have purchased several cars here. We love & trust Thomas Borden, even though he’s not in the sales dept, he is why we have always come back. This purchase We had several sales reps helping. Brayden was so wonderful helping me decide. He stayed in touch everyday, offered helpful insight, cared and followed through! Mr. Arnold and Harry wrapped to the process and were wonderful as well. Mr Arnold new everything about my car that I needed to know and explained the functions in a way I could understand. He stayed past closing to help me transfer items from old to new. I love my new Terrain!! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ford to GMC

By GMC-Man on 12/26/2017 at 1:50 PM. Helped by Mr. Mason and the entire Staff.

Mr. Mason and the entire staff was very professional ensuring my wife and I a pleasant and smooth transition service. The paper work line up with their promise and F & I was fast and complete explaining the process before signing our life away (LOL). I'm glad we research, visit, and purchase our New 2018 Truck at AutoNation. Before you purchase your first or another vehicle, go by AutoNation GMC Mendenhall.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent work

By s coley on 12/10/2017 at 3:51 AM. Helped by Gary.

Brought my car in for an oil leak. The adviser understood my concern, The tech did a inspection and let me know of several other things needed. The leak was fixed t]correctly and car ready when promised.

I would recommend this dealer.

Overall Rating

1.8  

4   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible experience!!!!

By ChevyTona on 11/3/2017 at 2:03 AM. Helped by Dominique.

I spent over $1300 getting my car fixed. The shop told me that I needed a turbo charger get all the issues on my car fixed. I specifically asked them if I got that fixed would my car be good to go and they told me it would. The day that I paid to get my car out the shop and was parking it back at work it ran hot. The company had to get it towed back. They supposedly fixed the problem and my car was ready again that same day. A week and a half later my car is running hot again. I've already spent money i didn't have to spend. I would not recommend anyone come here to get there car fixed.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy, no pressure purchase

By Matt S. on 10/17/2017 at 2:10 PM. Helped by Arnold and Emmitt.

Excellent sales person and managers here. Great place to buy a vehicle. I would recommend this dealership to anyone. See Arnold and Emmitt, they are very helpful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service department.

By s coley on 8/31/2017 at 12:39 AM. Helped by Dominique.

My vehicle was ready on time. Adviser was very attentive to my concern. My car was returned clean . The techs did an overall inspection to let me know of other needed repairs and there was no high pressure sales pitch.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A pleasurable and comfortable buying process. Sherman...

By martinabc on 3/4/2014 at 9:58 PM. Helped by Sherman Mason.

A pleasurable and comfortable buying process. Sherman Mason was a pleasure to with. The price was fair for my new car. I was very satisfied with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A pleasurable, comfortable buying process. Price was...

By jimstead on 8/21/2012 at 2:46 PM. Helped by Everitt Young.

A pleasurable, comfortable buying process. Price was fair. Tradein offer was fair. Sales staff and finance were pleasures to work with. Efficient in setting up appointments for detailing and future service, as well as followup messages via e-mail. Next time I'm in the market for a car, I'll definitely be back.

I would recommend this dealer.