Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy return customer

By Gerry on 1/19/2019 at 5:22 PM. Helped by Perry Butcher.

Once again we received excellent service and attention from the sales staff. This is our second Acura purchase from this dealership and have been very happy both times. Quality service from quality folks for a quality product. Thanks to all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Matt on 1/13/2019 at 1:49 PM.

A very honest and easy transaction. Well worth the 1.5 hour drive. Highly likely to return for another Acura very soon. Great vehicles and great people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant car buying experience

By Kristy on 1/10/2019 at 9:05 PM. Helped by James Piece, Jonatan Reyes.

This was the most pleasant car buying experience I have ever had! I felt comfortable and cared for immediately upon arrival. From the gentleman who opened the door to the dealership office to the folks who came by to say hi, thank us for our business, etc. while we were waiting to sign papers. Jonatan Reyes was our salesman and I couldn't ask for anyone better! He was laid back, no-pressure, knowledgeable and kind. My husband and I would definitely buy from him again. Thanks to everyone at Acura of Fayetteville to make our experience so great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Return Customer still happy!!!

By hezzy77 on 1/4/2019 at 6:14 PM.

Joel, Perry and Chad were all amazing, helpful and eager to maintain us as a customer for our 4th vehicle purchase. Thank you! Would recommend to anybody!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience!

By McKenzie Clark on 1/1/2019 at 6:56 PM.

The people at Acura Fayetteville made my first experience buying a vehicle amazing! They worked with me to get a great price on my new Acura MDX.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Knowledgeable and efficient sales staff.

By clint on 12/9/2018 at 2:37 PM.

Easy transaction. I would recommend Ethan and Joel. Perry Butcher was very helpful in acquainting me with all the various functions of the RDX systems.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best car buying experience EVER!

By chrisusn1 on 11/28/2018 at 4:02 PM.

The BEST car buying experience in the over 30 years I have been purchasing vehicles! The staff from the salesman (Ethan Duncan), to the managers (Chad Campbell and Todd Henley), to the finance guru (David Howard)! No pressure whatsoever, comprehensive explanation of ANY vehicle you wished (I started with the RLX and ended up with a 2018 ILX) and transparent pricing and financing options. Everybody went out of their way to ensure that I was completely satisfied and 100 percent good with my decision. Would overwhelmingly recommend this dealership to ANYBODY who wants an Acura and a great sales experience. Even if you are some miles away, make the trip; you WON'T regret it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant experience!

By dhurd on 11/21/2018 at 1:49 PM. Helped by Perry Butcher.

We have had our Acura serviced by Acura of Fayetteville since moving to the area four years ago (Excellent service!) so this would be the go-to dealership when it became time to trade Absolutely the most pleasant car buying experience we have ever had. From sales staff (Chuck Zieammerman) to closing (David Howard) it was courteous, helpful cooperation all the way. Chad Campbell located the car we wanted in just a couple of days. Chuck is an understated sales person that totally knows the product line. David Howard was low-pressure and knowledgeable.This is our fourth MDX and for the first time ever the complexities of the navigation system and other electronic amenities were made simple to understand by Perry Butcher. We left the dealership relaxed and totally satisfied that we had bought the best car for us with the options we needed at a very reasonable price.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great experience

By JudyC on 11/20/2018 at 10:53 PM. Helped by Justin Edwards.

Had a wonderful “new car day” thanks to Chuck and Justin. They communicated frequently while we were waiting for our new car to come in. The day we picked up the car, they explained everything in an easy to understand way. Perry took time to explain the overwhelming technology.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most pleasant vehicle purchasing experience we’ve ever had!

By Judy123 on 11/15/2018 at 9:17 PM. Helped by Perry Butcher.

Joel was awesome to work with. He’s very personable and helpful. Perry is an outstanding tech guru and his explanations are direct and easily understood.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience

By Hotty Toddy on 11/17/2018 at 1:36 PM.

Questioned whether they could pull off the sale since Jim “the Legend” Sparks had retired.....but they did. Joel was of the highest integrity and incredibly helpful from beginning to end. Chad was true to his word and David made the financial portion of the deal smooth as silk. Thank you team. I will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Well taken care of!

By cindy on 11/13/2018 at 9:53 PM.

Chuck Zieammerman was wonderful. I had gotten into a lease (first and last time) and wound up with a year long back ache! I had owned an Acura MDX before and missed it because it just fits me right. Chuck helped me get out of the lease without it being painful and made the whole process easy. I am grateful and I love my Acura. I would recommend working with Chuck to everyone and have told my friends about my good experience at Acura. Thanks again Chuck!!!!!!! I can't recall the manager and finance manager's names right now but they both were wonderful too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Jere J. on 11/5/2018 at 12:55 AM.

We came in to just look at a used RDX. We ended up buying a new 2019 RDX SH-AWD A-SPEC!!! No pressure from the sales staff to even buy anything. They didn't push the new vehicle on us at all, we just looked at it as another option. We did our own due diligence before deciding. Trading in two vehicles and got great offers for both. Never ever did we feel pressure. The staff was real friendly and went above and beyond to help us. I believe we got a great deal and we really enjoyed our experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Like working with family

By Warren on 11/4/2018 at 4:04 PM.

A very pleasant experience. Did not feel pressured and was treated with respect throughout the process. I would definitely go back and I would recommend this business to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was fantastic!

By Robyn on 11/3/2018 at 9:20 PM. Helped by Perry helped show me how all the technology worked..

Everyone was helpful and friendly. They made the shopping experience pleasant. They called after the sale to ensure I didn’t have any unanswered questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great Acura of Fayetteville experience!

By Anniekrat on 10/27/2018 at 6:39 PM. Helped by Perry.

This is my 4th Acura and my 3rd from Acura of Fayetteville. Everyone I dealt with was so nice, professional, caring and more than accommodating. I love my new 2019 RDX!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership

By Natalie12! on 9/30/2018 at 12:44 PM.

This is our 2nd new car from Acura. We have had an MDX which we loved and now have a purchased TLX which is even better. David, Chad, Joel, Perry and the entire Acura team treated us with exceptional care. From sales to service, this by far is the best dealership we have ever dealt with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By New2019 on 9/21/2018 at 2:40 AM.

We had to wait for a vehicle to get here David kept in contact with us until the vehicle made it. Wonderful! David Howard is One of the best salesman. Todd is a good guy too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Shelf

By ArkanDan on 9/15/2018 at 11:30 AM. Helped by Josh Sayarath, Michael Sandlin.

Purchased a Used Kia in July 2018. We're pleased with the vehicle so far and have been treated exceptionally well before and after the sale. Our sales rep was Josh (Sayarath) and he was and is most helpful and stands by his word. The whole team at Fayetteville Auto Park have been outstanding. If and when we go "car hunting" again this will be our first stop. Thanks folks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience-amazing car!

By Heathamyw on 9/8/2018 at 2:16 PM. Helped by Perry, Adam.

We purchased a 2018 Acura MDX. Our experience was great. Ethan, Perry and Adam were all helpful and kind and not once made us feel pressured to buy. The whole experience was smooth and never stressful. We love our new MDX!

I would recommend this dealer.